Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
12
12
years of professional experience
Work History
Owner/ Operator
Essential Landscape and Maintenance
07.2019 - 03.2024
Led landscape operations, managed client relationships, and oversaw project timelines while maintaining high service standards and driving business growth.
Orchestrated end-to-end landscape maintenance projects, ensuring quality control and client satisfaction through meticulous attention to detail.
Implemented sustainable landscaping practices, optimized resource allocation, and developed cost-effective solutions for diverse client requirements.
Built and maintained strong client relationships while coordinating teams, scheduling maintenance, and delivering exceptional landscape services.
Sales associate
Redding RV
12.2018 - 06.2019
Engaged with potential RV buyers, understanding their travel needs and preferences to recommend suitable vehicles.
Presented RV features, benefits, and options effectively, highlighting their value proposition.
Facilitated financing applications and worked with financial institutions to secure approvals for customers.
Negotiated sales terms and closed deals, ensuring customer satisfaction and achieving sales targets.
Maintained up-to-date knowledge of RV models, specifications, and industry trends.
Concrete Union Laborer
S.T. Rhodes Construction
08.2018 - 11.2018
Operated heavy machinery and forklifts, ensuring safety and efficiency on construction sites.
Enhanced project timelines through precise equipment handling, boosting site productivity.
Developed strong equipment operation skills, contributing to seamless construction processes.
Coordinated with team members to complete foundation work, reinforcement installation, and finishing tasks, fostering strong site safety practices.
Manager, Sales
Bedmart
08.2012 - 12.2017
Led store operations and team development at Bedmart, implementing strategic sales initiatives and mentoring staff to enhance customer service standards.
Developed and executed comprehensive training programmes for staff members, fostering a positive work environment and maintaining high team morale.
Redesigned store layout and customer flow patterns, resulting in improved shopping experience and enhanced product visibility.
Maintained precise financial records and scheduling systems, ensuring compliance with company policies while maximising operational efficiency.