Phillip Apodaca
7600 S Malcom,AZ
Summary
Dynamic Auction Coordinator at Jim Click Jeep with a proven track record in enhancing bidder satisfaction and maximizing revenue through effective communication and meticulous inventory management. Skilled in problem-solving and teamwork, I excel in fast-paced environments, ensuring seamless event execution and fostering strong relationships with clients and team members.
Overview
38
38
years of professional experience
Work History
Auction Coordinator
Jim Click Jeep
Tucson, AZ
12.2015 - Current
- Assisted in coordinating auction logistics and scheduling events.
- Supported cataloging items for auction, ensuring accuracy and organization.
- Facilitated communication between bidders and sellers during auctions.
- Managed inventory tracking using auction management software.
- Learned compliance regulations related to auction processes and procedures.
- Collaborated with team members to enhance event execution efficiency.
- Adapted quickly to dynamic environments, maintaining focus on details.
- Enhanced bidder satisfaction with timely communication and professional customer service.
- Monitored auction progress, adjusting strategies as needed to maximize revenue generation.
- Managed auction logistics for seamless event execution and positive bidder experiences.
Head Waiter
Tack Room
Tucson, AZ
05.1994 - 02.2000
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
- Assisted servers with timely delivery of food and beverages to enhance customer satisfaction.
- Collaborated with kitchen staff to expedite order fulfillment and reduce wait times.
- Monitored stock levels of utensils and tableware, restocking as necessary to support service flow.
- Trained new bussers on best practices for efficiency and safety in high-volume settings.
- Implemented workflow improvements that streamlined cleaning processes during peak hours.
- Conducted regular inspections of dining spaces to uphold health and safety standards consistently.
- Managed waste disposal effectively, contributing to overall restaurant cleanliness and sustainability efforts.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Carrier
AZ Messenger
Tucson, AZ
03.1991 - 05.1993
- Delivered packages efficiently to clients, ensuring timely and accurate service.
- Navigated various delivery routes, adapting to traffic patterns and client needs.
- Maintained vehicle cleanliness and compliance with safety standards consistently.
- Collaborated with team members to optimize delivery schedules and routes.
- Assisted in training new carriers on company policies and delivery procedures.
- Monitored inventory levels of supplies, coordinating restocks as needed.
- Resolved customer inquiries professionally, enhancing client satisfaction rates.
- Implemented process improvements that streamlined daily operations and reduced delays.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
Carpet Cleaner
KNL Chemdry
Tucson, AZ
05.1989 - 08.1991
- Operated advanced carpet cleaning machinery to ensure thorough and effective cleaning results.
- Assessed client needs and provided tailored carpet care solutions for diverse residential environments.
- Trained new team members on cleaning techniques, safety protocols, and equipment usage standards.
- Implemented quality control measures to enhance service delivery and maintain high customer satisfaction levels.
- Managed inventory of cleaning supplies, ensuring availability and compliance with safety regulations.
- Developed efficient workflow processes that reduced turnaround time while maintaining quality standards.
- Conducted pre-cleaning assessments to identify specific treatment requirements for various carpet types.
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
Line Worker
McCullough Chain Saw
Tucson, AZ
03.1988 - 04.1989
- Operated machinery to assemble products efficiently and safely.
- Coordinated workflow among team members to enhance production output.
- Maintained quality control standards through regular inspections of finished goods.
- Trained new employees on safety protocols and operational procedures.
- Implemented process improvements that reduced waste during production runs.
- Monitored inventory levels and reported discrepancies for timely restocking.
Restaurant Waiter
La Paloma
Tucson, AZ
03.2000 - 2005
- Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to meet customer needs promptly.
- Collaborated with kitchen staff to ensure timely food delivery and high-quality presentation.
- Trained new team members on menu details and service standards, enhancing team performance.
- Implemented suggestions for improving workflow, contributing to overall restaurant efficiency.
- Resolved customer complaints swiftly, maintaining satisfaction and loyalty among patrons.
- Developed strong relationships with regular customers, fostering a loyal clientele base through personalized service.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
High School Diploma -
Palo Verde
Tucson, AZSkills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Cash handling
- Customer engagement
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Conflict resolution
- Goal setting
- Professionalism
Timeline
Auction Coordinator
Jim Click Jeep
12.2015 - Current
Restaurant Waiter
La Paloma
03.2000 - 2005
Head Waiter
Tack Room
05.1994 - 02.2000
Carrier
AZ Messenger
03.1991 - 05.1993
Carpet Cleaner
KNL Chemdry
05.1989 - 08.1991
Line Worker
McCullough Chain Saw
03.1988 - 04.1989
High School Diploma -
Palo Verde