Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Augustine

Jackson,MI

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

34
34
years of professional experience

Work History

Insurance Agent

Augustine Insurance
01.2022 - Current
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Developed and implemented marketing strategies to boost sales and increase customer base.
  • Utilized CRM software to manage client relationships.
  • Educated clients on insurance policies and procedures.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Evaluated competitors' products and services to gain competitive advantage.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Met with customers to provide information about available products and policies.

Painter

Self
07.1990 - Current
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Reduced waste materials by accurately estimating paint quantities needed for each job.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted surfaces using brushes, spray guns, and paint rollers.

Personal Shopper

Shipt
01.2020 - 11.2022
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Documented sales and customer feedback to enable tracking history and maintain accurate records.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Framing Carpenter

90 Degree Contracting
05.2017 - 01.2020
  • Inspected frames, identified issues such as warping, and implemented corrections.
  • Built and hung custom doors and frames.
  • Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
  • Prevented costly errors during the construction phase through meticulous review of plans before commencing any work.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Minimized material waste by optimizing usage and properly storing surplus materials for future projects.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Cut and shaped materials to meet outlined measurements.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Followed safety protocols when using nail guns, saws, and grinders.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.

Finish Carpenter

Wolf Contracting
03.2017 - 01.2020
  • Studied specifications in blueprints, sketches or building plan to prepare project layout and determine dimensions and materials required.
  • Assembled and installed furniture and cabinetry.
  • Reduced waste and costs by accurately measuring, cutting, and installing trim work, cabinetry, moldings, and other custom woodwork components.
  • Improved overall aesthetic appeal of residential and commercial spaces through meticulous attention to detail in finish carpentry tasks.
  • Increased project efficiency by effectively managing materials, tools, and resources needed for each job.
  • Upheld high standards of craftsmanship by continually staying up-to-date with industry trends and techniques through professional development opportunities.
  • Repaired damaged doors, windows and other structures.
  • Safely operated electric cordless and hammer drills and cutting torches.
  • Dismantled and demolished areas prior to repairs and installment of new materials.
  • Studied specifications in building plans to determine dimensions and materials required.
  • Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
  • Facilitated smooth communication between all parties involved in a project, minimizing misunderstandings and ensuring timely completion of tasks.

Poker Dealer

Firekeepers
06.2011 - 05.2017
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Streamlined chip exchange processes for efficient transactions between players and the house cashier station.
  • Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Enforced casino rules and regulations, promoting fair play among customers.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Contributed to a safe gaming environment by promptly reporting any suspicious behavior or security concerns to supervisors.
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.

Education

High School Diploma -

Jackson High
Jackson, Michigan
06.1990

High School Diploma -

St. Johns School of Ontario
Claremont, Ontario
05.1988

Skills

  • Drywall Installation
  • Building code compliance
  • Structural knowledge
  • Attention to Detail
  • Schedule Coordination
  • Equipment Operation

Timeline

Insurance Agent

Augustine Insurance
01.2022 - Current

Personal Shopper

Shipt
01.2020 - 11.2022

Framing Carpenter

90 Degree Contracting
05.2017 - 01.2020

Finish Carpenter

Wolf Contracting
03.2017 - 01.2020

Poker Dealer

Firekeepers
06.2011 - 05.2017

Painter

Self
07.1990 - Current

High School Diploma -

Jackson High

High School Diploma -

St. Johns School of Ontario

Similar Profiles

CREATE PROFILE
Phillip Augustine