Phillip Bailey
Walmart
Grand Junction,Colorado
9
years of professional experience
Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature. Friendly and reliable Cashier and offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Work History
Cashier
7 Years 10 Months- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevent loss by vigilantly monitoring potential theft or fraud situations in-store.
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Online Personal Shopper
9 Months- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Review orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Review orders prior to pick up for accuracy and purchase-by dates.
- Loaded and unloaded orders at customer's homes or locations.
Maintenance Engineer
2 Years 11 Months- Trained new employees on the proper use and care of tools, machinery, and safety protocols.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Cleaned and maintained showers and facility bathrooms after each use.
- Cleaned and maintained the outside grounds
- Maintained all gas pumps with windshield washer fluid and receipt paper along with all trashcans inside and outside of the building..
- Washed all interior and exterior windows.
Education
GED
Skills
Payment Processing
ID Verification
Cash Handling
Drawer Balancing
Customer Assistance
Cash Register Operation
Product Restocking
Inventory Management
Money Handling
Refunds and Exchanges
Liquor Law Compliance
Customer Relations
Conflict Resolution
Currency Counting
Loss Prevention
Inventory Control
Effective Communication
Multitasking Capabilities
Timeline
Cashier
Walmart
12.2018 - CurrentRead More
Online Personal Shopper
Safeway
02.2018 - 11.2018Read More
Maintenance Engineer
Pilot Flying J Travel Center
02.2015 - 01.2018Read More
West Auburn High
GED
Read More