Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phillip Battle

Missouri City,TX

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.I have been in the Emergency management field since 2008. I Started as a monitor on hurricane Ike and have done every Job involved with disaster recover and emergency management. I am a Licensed UAV Pilot, as well as 40 hour hazwoper, 8 hour Hazardous material supervisor training, heat stress, and real life field training on everything from Data management, truck certs, Safety, Client relations, Staff training, dispatch and everything inbetween

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Tetra Tech
09.2022 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised operations staff of 50 and kept employees compliant with company policies and procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols
  • Managed inventory and supply chain operations
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Project Manager

Tetra Tech
07.2019 - 08.2022
  • Prepared and submitted project invoices for review and approval. Monitor silt removal with drone video and photos for client. Daily meetings with contractor. Managed all equipment rentals,and repairs. Made sure contractors stayed within budget and boundaries of specified guidelines of the client.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Operations Manager/Project Manager

Tetra Tech
08.2017 - 08.2022

Started as Ops. Managed 175 monitors, as well as 150 subs. Trained 300+ monitors, supervisors and O.Ms. responsible for invoicing, scheduling, dispatch, as well as weekly meetings with the client.

  • Met project deadlines without sacrificing build quality or workplace safety.
  • Monitored project performance to identify areas of improvement and make adjustments.

Division Supervisor

Tetra Tech
01.2019 - 08.2019
  • Was responsible for 7 TFLs. Monitor and track removal of hazardous material from burn sites.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.

Project Manager

Tetra Tech
09.2018 - 01.2019

Managed 25 monitors, disposal and collection.

  • Maintained open communication by presenting regular updates on project status to Regional,P.M\. daily meetings with Army core and Contractor.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Planned, designed, and scheduled phases for large projects
  • Developed and initiated projects, managed costs, and monitored performance
  • Monitored project progress, identified risks and took corrective action as needed
  • Reported regularly to managers on project budget, progress and technical problems

Operations Manager

Tetra Tech
09.2016 - 01.2017

Trained 75+ monitors and supervisors along with 80 +trucks certs and tower monitors. weekly meetings with client,

  • Updated and resolved incidents and managed accessorial charges objectively while maximizing production.

Supervisor

Tetra Tech
07.2016 - 09.2016

Trained all supervisors and monitors(80+), certified all vehicles. Trained all tower staff. Was responsible for 2 disposal sites and all equipment.

Supervisor

Tetra Tech
05.2016 - 07.2016

Trained staff, supervised monitors. certified all trucks. Assist contractor and client .

Education

Some College (No Degree) - Communications

Houston Community College
Houston, TX

Skills

  • Staff Training
  • Staff Management
  • High-Pressure Environments
  • Expense Reports
  • Customer Relationship Management
  • Operation Monitoring
  • Inventory Control
  • Client Relations
  • Assignment Delegation
  • Performance Monitoring and Evaluation, as well as licensed Drone Pilot

Certification

  • Licensed UAV Pilot - [Timeframe]
  • Operations Manangement Training certificate - [Timeframe]
  • 40 Hour Hazwoper Training Certificate- [Timeframe]

Timeline

Operations Manager

Tetra Tech
09.2022 - Current

Project Manager

Tetra Tech
07.2019 - 08.2022

Division Supervisor

Tetra Tech
01.2019 - 08.2019

Project Manager

Tetra Tech
09.2018 - 01.2019

Operations Manager/Project Manager

Tetra Tech
08.2017 - 08.2022

Operations Manager

Tetra Tech
09.2016 - 01.2017

Supervisor

Tetra Tech
07.2016 - 09.2016

Supervisor

Tetra Tech
05.2016 - 07.2016

Some College (No Degree) - Communications

Houston Community College
Phillip Battle