Phillip Bessen
Livonia,MI
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall organization goals and mission.
Overview
8
8
years of professional experience
Work History
Operations Flight Chief
United States Air Force
Clinton Township, MI
01.2021 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Flight Chief
United States Air Force
Charleston, SC
11.2019 - 01.2021
- Reviewed operational reports from subordinate personnel to identify areas for improvement in efficiency or safety practices.
- Monitored the performance of subordinate personnel, providing feedback and guidance as necessary.
- Ensured compliance with airworthiness regulations and standards.
- Managed a team responsible for performing routine preventative maintenance tasks on aircrafts.
- Analyzed engine operation, fuel consumption, and aircraft systems to promote optimal performance.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Maintained detailed records of aircraft maintenance activity.
Quality Assurance Inspector
United States Air Force
Charleston, SC
08.2018 - 11.2019
- Ensured that all safety regulations were followed during inspections and tests.
- Conducted tests on components and finished products to verify conformance to specifications.
- Trained new employees in the use of inspection equipment and techniques.
- Documented non-conforming items found during inspections according to established guidelines.
- Investigated customer complaints related to product quality or performance issues.
- Participated in internal audits of manufacturing processes in order to identify areas needing improvement.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ05-2021
Associate of Applied Science - Human Resources
Community College of The Air Force
Montgomery, AL02-2018
Skills
- Organizational Management
- Process Improvement
- Procedure Development
- Sales background
- Corporate Partnerships
- Team Building/Leadership
- Microsoft Office expertise
- Interpersonal Communication
- Schedule Management
- Operational Efficiency
Timeline
Operations Flight Chief
United States Air Force
01.2021 - Current
Flight Chief
United States Air Force
11.2019 - 01.2021
Quality Assurance Inspector
United States Air Force
08.2018 - 11.2019
Bachelor of Science - Business Management
Grand Canyon University
Associate of Applied Science - Human Resources
Community College of The Air Force