Summary
Overview
Work History
Education
Skills
Worked Examples
Timeline
Generic

Phillip Bock

Daphne,Alabama

Summary

Resourceful and innovative Instructional Designer with over 15 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

Overview

15
15
years of professional experience

Work History

Training Engineer

Blue Origin
11.2022 - Current
  • Provided job analysis in line with instructional design principles for successful mentoring.
  • Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
  • Delivered coaching, training and mentoring to course developers and instructors to boost confidence and understanding of materials.
  • Developed thorough design documents and training plans utilizing effective instructional methods.
  • Designed custom AR/VR courses tailored to client needs by using reality-based scenarios, interactives and simulations.

Lead Instructional Designer

Carley Corporation
03.2021 - 11.2022
  • Leads a team in the design of blended learning materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups
  • Leads the development of engaging training materials for a variety of delivery methods, including instructor-led, computer-based, web-based, and mobile training
  • Provides daily supervision to ensure project goals and budgets are being met
  • Assists Project Manager in recruiting and hiring staff for project when internal resources are not sufficient
  • Researches and identifies data sources for instructional material development and additional information needed for instructor and participant materials
  • Develops evaluation tools for the assessment of training needs and products
  • Directs efforts of project team, coach team members, and provide frequent feedback on performance
  • Trains team members in Instructional Systems Design (ISD) methodology
  • Develops solutions to complex problems using ingenuity and innovation
  • Scales design efforts to meet production timelines and budget
  • Directs the production of media
  • Works with Subject Matter Experts (SMEs) to acquire supporting materials
  • Keeps abreast of training and development research, to include learning theory, motivational theories, and new materials, methods, and techniques.
  • Planned and monitored implementation of technology-based learning programs.
  • Designed course materials and supported implementation.

Instructional Designer

Allen Interactions
09.2021 - 11.2021
  • Designed interactive e-learning using Allen Interactions' SAM process and CCAF design methodology
  • Worked in curriculum design and analysis of audiences, tasks, learning environments and performance gaps
  • Worked with rapid prototyping
  • Measured performance outcomes for learners
  • Designed highly engaging and interactive learning
  • Approached complicated problems with strategy, intelligence, insight, creativity, and wit
  • Designed web-based projects and interactive learning applications.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Designed course materials and supported implementation.

Instruction Systems Specialist

Zantech It Services
09.2017 - 02.2021
  • Designed documents following the USCG FORCECOM standard operating procedure
  • Prepared and structured tests and practical application exercises so that they are reliable indicators that a learner has learned to perform the tasks identified in the objectives
  • Performed formative and summative evaluations
  • Developed plans for initial and recurrent training experience
  • Developed reports of formative and summative evaluations used in finalizing the training products
  • Participated in reviews and projects with SMEs both onsite and remotely
  • Conducted and led planning efforts by defining training project scope, objectives, schedule, milestones, roles/responsibilities of key players/SMEs, project assumptions and constraints, project risk analysis/contingency plans, and quality assurance
  • Conducted task analysis by defining job major accomplishments, task objectives, key attributes of task performance, task standards, task prioritization, target audience analysis, and non-training interventions
  • Led and took part in curriculum design and development efforts by identifying course objectives, instructional methods, and strategies, and job performance objectives; determining proper instructional activities to meet job performance objectives, multimedia selections using media selection models; developing student material and instructor guides; and validating technical accuracy of all courseware, instructor demonstrations, and student practice strategies
  • Led course implementation and evaluation efforts by conducting proper course evaluation methods, formative evaluations, summative evaluations, ground course observations, and courseware validation, and courseware revisions
  • Created a new primary instructional plan for the MH-65E and changed existing plans and conducted task analyses for the training programs
  • Developed the instructional analysis, paper-based instructional materials, accompanying support materials such as workbooks and instructor guides for the MH-65E
  • Created detailed instructional analysis to identify Terminal Performance Objectives and Enabling Objectives for the MH-65E
  • Created the first automated evaluation forms using JavaScript and Adobe Professional.
  • Reviewed operations reports to detect nonconforming outcomes in task completion, designing system updates to reach compliance.
  • Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
  • Provided job analysis in line with instructional design principles for successful mentoring.
  • Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Designed course materials and supported implementation.

Field Service Engineer / Product Trainer

TRUMPF
08.2016 - 08.2017
  • Saved company training department 1.2 million dollars fiscally; returned unserviceable equipment to the department with documentation of faults, lessons learned, and troubleshooting procedures used as training aids and devices
  • Saved customers 15% of lost time used for residency training through the identification of key tasks that can be efficiently and effectively supported by job or skill performance aids
  • Reduced machine downtime by 10% through continuous identification of training requirements for customers nationwide by applying engineering data and specifications as the basis for a job analysis on new equipment
  • Provides customers with training advice and guidance
  • Has developed customer training aids and devices for fiber optic laser CNC machines to aid in teaching the full range of skills, theory, and equipment operation
  • Applies a comprehensive training approach to the customer with a first-time fix methodology on technologically complex industrial machinery.

Assistant Director of Training

Ordnance University Abrams Division
04.2012 - 07.2016
  • Restructured organization through change management maximizing employee performance in service of strategic objectives by 20%
  • Streamlined the organization's parts ordering process through Agile programs and cost-benefit analysis saving over $2.5 million in repair parts
  • Developed a technique to enhance the students' learning experience and promote their retention of the content by running real-world scenarios, saving 1.5 million dollars in redundant scheduling and equipment
  • Manage the operations of three resident courses, one mobile training course, and an annual student throughput of 1500 students
  • Reviewed training evaluations for improving training programs and customer service by 40%
  • Collaborated with managers from different departments to develop training courses and student's measurement tools, design instructional strategies, and validate instructional systems
  • Managed mandatory training requirements for over five hundred personnel
  • Provided subject matter experts with direction and feedback on developing content and the proper assessments for objectives that allowed students to master the learning objectives
  • Professionally developed one hundred faculty members
  • Continually improves the organization through Lean Six Sigma and Agile methodologies.

Contracting Officer Representative / Program Manager

US Army Material Command
03.2011 - 03.2012
  • Conduct overall management coordination and was the crucial point of contact for the Government about the performance of all maintenance and logistical operations under the Contract
  • Reviewed and analyzed key process indicators, process deficiencies, and problem resolution
  • Continuously employed Lean Six Sigma Strategies streamlining the on-boarding process using Adobe Captivate and Blackboard
  • Provided critical guidance as a maintenance management subject matter expert in the development of 2 Performance Work Statements valued at $3.2 million
  • Performed technical inspections of four hundred tactical track equipment, 4k ground support equipment, and 2k tactical wheeled equipment
  • Identified personnel performance and addressed performance issues
  • Provided mentorship for Noncommissioned Officers assigned
  • Ensured operational objectives were met by preparing and completing action plans; implementing production, productivity, and quality; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change
  • Met financial objectives by forecasting requirements; scheduling expenditures; analyzing variances and initiating corrective actions
  • Awarded the Army Demonstrated Senior Logistician Certificate by the International Society of Logistics (SOLE).

Instructional Designer

Ordnance University Advanced Leaders Course
06.2008 - 02.2011
  • Implemented new instructional models and assessment methods that reduced the course attrition rate by 60%
  • Wrote the storyboard and script for more than fifteen mobile applications and videos using Adobe Captivate
  • Wrote fifty lesson plans that were accredited for fourteen collegiate credits by the American Council of Education
  • Developed digitally traced wiring diagrams using Adobe Illustrator, Adobe Captivate, and effective communication with cross-functional teams and subject matter experts
  • Used Adobe Captivate, Adobe Photoshop, Adobe Illustrator, and MS Office to create self-paced and instructor-led eLearning solutions for asynchronous and synchronous delivery
  • Created process documentation to outline expectations and standard operating procedures (SOPs) to guide instructors on test control, LMS administration (Adobe Captivate Premier and Blackboard), and professional development models
  • Designed and authored the first student guide with supporting activities for students to display their level of proficiency and support their comprehension of the material
  • Conducted over 75 VIP tours in support of partnerships in education and employment
  • Applied performance and front-end analysis techniques, including ADDIE, job task, cost-benefit, and technical analyses to develop instructional plans, training aids, student material, and evaluation methods.

Education

Ph.D. - Instructional Theory And Technology

University of Arizona
Tucson, AZ
11.2022

Master's Degree in Instructional Design -

Ashford University

Bachelor of Science - Instructional Design

University of Arizona
Tucson, AZ

Associates Degree in Multidisciplinary Studies -

Grantham University

US Army Department of Training Development (DOTD)

Lean Six Sigma Black Belt Certified

Virtual Teacher Certification

Adobe Professional Certification

ATD-Master Instructional Designer

Skills

  • Web Based Training (WBTs) and Computer Based Training (CBT) with Adobe Captivate, Adobe Illustrator, Adobe Photo Shop, Adobe Premier, and Adobe Light Room
  • Virtual Training (Webinars) with Adobe Connect, and Go to Meeting
  • Instructional Design (ADDIE, AGILE)
  • Front End Analysis, including task, objective, knowledge, and skills
  • Adult Learning; Gagne Nine Events, Bloom's Taxonomy, Kirkpatrick Four Level, Kemp's ID Model
  • Learning Management Systems Blackboard, Moodle, Canvas, Cornerstone, iSpring, Schoology
  • Developed Web pages using Adobe Muse; Front End Web Development
  • Classroom Led Training courses including; Training Lesson Plans, Training Materials, and Participant Guides
  • Microsoft Excel, Microsoft Word, Microsoft PowerPoint
  • Adobe Captivate Prime
  • Camtasia Studio 8
  • Adobe Presenter
  • Articulate Studio
  • Learning Management System Administration
  • SCORM and Tin Can API
  • Gamification
  • Screen casting
  • SMART Board Essentials
  • Program Operations
  • Technical Diagrams
  • Utilities Industry Knowledge
  • Adult Learning Principles
  • Learning Modalities
  • Instructional Strategies
  • Industry Best Practices
  • Performance Measurement
  • Course Materials Development
  • Training Program Development
  • Project Requirements

Worked Examples

Worked examples can located on Google Drive by clicking here.

Timeline

Training Engineer

Blue Origin
11.2022 - Current

Instructional Designer

Allen Interactions
09.2021 - 11.2021

Lead Instructional Designer

Carley Corporation
03.2021 - 11.2022

Instruction Systems Specialist

Zantech It Services
09.2017 - 02.2021

Field Service Engineer / Product Trainer

TRUMPF
08.2016 - 08.2017

Assistant Director of Training

Ordnance University Abrams Division
04.2012 - 07.2016

Contracting Officer Representative / Program Manager

US Army Material Command
03.2011 - 03.2012

Instructional Designer

Ordnance University Advanced Leaders Course
06.2008 - 02.2011

Ph.D. - Instructional Theory And Technology

University of Arizona

Master's Degree in Instructional Design -

Ashford University

Bachelor of Science - Instructional Design

University of Arizona

Associates Degree in Multidisciplinary Studies -

Grantham University

US Army Department of Training Development (DOTD)

Lean Six Sigma Black Belt Certified

Virtual Teacher Certification

Adobe Professional Certification

ATD-Master Instructional Designer

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Phillip Bock