Phillip Borgman
Oconomowoc
Summary
Offering developed and experienced soft skills with an eagerness to learn and develop hard skills. Delivers ability to learn on the fly and adapt to situations as they occur. Excels in customer interactions and problem solving with a wide range of customer demographics. Experienced handling cash.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Fleet Farm
04.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server Assistant
Red Circle Inn
04.2022 - 02.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Education
Bachelor of Science - Personal Finance - Financial Planning
University of Wisconsin Madison
Madison, WI03-2028
Skills
- Financial analysis
- Problem solving
- Customer assistance
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Financial modeling
- Customer service
Certification
- Excel proficient through General Business 106 course
- Concepts of Finance A*S*K Certification Exam - High Achiever - Level 5
Timeline
Cashier
Fleet Farm
04.2023 - 01.2025
Server Assistant
Red Circle Inn
04.2022 - 02.2023
Bachelor of Science - Personal Finance - Financial Planning
University of Wisconsin Madison
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