PHILLIP BOYLES
Canyon Lake,TX
Summary
- Dynamic Lead Installer with a proven track record at Yellow blue echo tech which is the parent company for all of the energy companies that I've worked for and still work for, excelling in customer satisfaction and process improvements. Recognized for exceptional problem-solving and effective communication skills, consistently reducing installation errors and enhancing team collaboration. Committed to delivering high-quality workmanship while maintaining a friendly, positive attitude in high-pressure environments.
Overview
2027
2027
years of professional experience
Work History
Carpentry and Remodeling
Mike Faucette
- Motivated individual with a strong commitment to personal accountability.
- Contributed effectively in high-pressure environments.
- Collaborated successfully with teams and operated independently when required.
- Adapted swiftly to new challenges and absorbed information quickly.
- Communicated effectively in both written and verbal formats.
- Exhibited respect, friendliness, and a readiness to assist others.
Install Manager
Home Doctors Llc
Stanberry, MO
01.2020 - Current
- Loaded and unloaded building materials used for construction.
- Enhanced team collaboration with effective communication of project goals and requirements.
- Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
- Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
- Developed customized installation plans to cater to individual client needs and preferences.
- Removed damaged tile, brick and mortar as part of project demolition.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Operated tools, equipment, and machinery according to safety standards.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Monitored project progress, ensuring adherence to timelines and quality standards throughout installations.
- Trained team members on equipment usage and safety protocols to enhance operational effectiveness.
- Coordinated installation schedules to optimize resource allocation and improve workflow efficiency.
- Developed process improvements that streamlined installation procedures and reduced downtime.
- Conducted site assessments to identify potential challenges, ensuring proactive solutions were implemented.
- Collaborated with cross-functional teams to align installation strategies with overall project objectives.
- Provided mentorship to junior staff, fostering skill development and enhancing team performance.
- Implemented tracking systems for inventory management, improving accuracy in material utilization during installs.
- Used hand tools, power drills, multi-meters and watt meters.
- Conducted periodic maintenance inspections as stated by contract or customer.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Consistently met or exceeded project deadlines by efficiently delegating tasks among team members according to their strengths and expertise areas.
- Led diverse teams across multiple locations in successful completion of complex installation projects.
- Developed and maintained strong relationships with key industry partners, fostering cooperation on large-scale projects.
- Spearheaded efforts to adopt new technologies and tools, increasing efficiency and reducing labor costs in the installation process.
- Increased customer satisfaction by providing timely and efficient installations of various systems.
- Facilitated collaboration between design, sales, and installation teams to ensure smooth project execution from start to finish.
- Collaborated with sales teams to provide detailed information on product specifications, ensuring accurate quotes for clients.
- Provided exceptional customer service by addressing client concerns promptly, resulting in increased client retention rates.
- Implemented inventory management system to track materials usage, minimizing waste and cutting project expenses.
- Reduced installation errors by developing comprehensive training materials and conducting regular training sessions for staff.
- Maintained safe working environments through strict adherence to safety protocols and guidelines, reducing workplace accidents and injuries.
- Optimized work schedules to minimize overtime costs while maintaining high-quality installations results for clients.
- Streamlined installation processes for improved team productivity and faster project completion times.
- Developed and implemented quality control measures to ensure accurate installations and reduce callbacks.
- Improved client relationships with proactive follow-up on completed projects, ensuring satisfaction with the final result.
- Mentored junior team members in proper installation techniques, enhancing overall team performance.
- Enhanced communication between departments by implementing standardized reporting procedures for completed installations.
- Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Tracked project costs and other financial metrics to maximize profitability.
- Developed and implemented construction plans according to client specifications and expectations.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Lead Installer
Home Comfort Keepers
Charlotte, NC
05.2018 - 06.2020
- Led installation of energy-efficient systems, ensuring compliance with safety standards.
- Supervised team of installers, optimizing workflows to enhance project efficiency.
- Trained new staff on installation techniques and company protocols, fostering skill development.
- Conducted quality inspections on completed installations, maintaining high standards of workmanship.
- Resolved on-site issues promptly, minimizing delays and ensuring customer satisfaction.
- Implemented process improvements that reduced installation time and increased productivity.
- Collaborated with project managers to coordinate scheduling and resource allocation for projects.
- Maintained accurate records of installations and inventory using project management software.
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Streamlined installation processes for increased productivity and faster project completion.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
- Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
Lead Installer
United Energy Solutions
Charlotte, NC
05.2016 - 04.2018
- Assisted in installing energy-efficient systems while adhering to safety regulations.
- Supported team of installers to improve workflow efficiency during project execution.
- Guided new team members on installation methods and company practices to enhance skillsets.
- Performed inspections on completed installations to uphold quality workmanship.
- Worked alongside project managers to synchronize scheduling and allocate resources effectively.
- Addressed on-site challenges swiftly to reduce delays and boost customer satisfaction.
- Facilitated process enhancements that shortened installation times and elevated productivity.
- Kept precise records of installations and inventory through project management tools.
- Built strong client relationships by maintaining effective communication and professionalism during installations.
- Executed post-installation checks to ensure client satisfaction and resolve any issues quickly.
Owner Operator
H2o Control Crawlspace
Charlotte, NC
01.2014 - 04.2016
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Implemented quality control processes to maintain high standards of service.
- Trained and mentored staff on operational procedures and customer engagement strategies.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Carpenters Helper
Mike Faucette
Charlotte, NC
02.1997 - 2000
- Assisted in preparation and organization of tools and materials for carpentry projects.
- Learned safety protocols and best practices for tool operation within workshop environment.
- Collaborated with lead carpenter to execute project specifications accurately.
- Maintained clean and organized work area to promote efficiency and safety standards.
- Followed detailed instructions to cut, shape, and assemble wood components effectively.
- Supported installation of structures, ensuring quality craftsmanship throughout process.
- Adapted quickly to new tasks while gaining hands-on experience in carpentry techniques.
Education
High School Diploma -
Home School
Charlotte, NC05-2000
Timeline
Install Manager
Home Doctors Llc
01.2020 - Current
Lead Installer
Home Comfort Keepers
05.2018 - 06.2020
Lead Installer
United Energy Solutions
05.2016 - 04.2018
Owner Operator
H2o Control Crawlspace
01.2014 - 04.2016
Carpenters Helper
Mike Faucette
02.1997 - 2000
High School Diploma -
Home School
Carpentry and Remodeling
Mike Faucette
Skills
Friendly, positive attitude
- Power tools operation
- Mechanical aptitude
- Quality checks
- Inventory accountability
- Time management
- Customer relations
- System repairs
- Troubleshooting and testing
- Project management
- Residential construction
- Customer satisfaction
- Following safety practices
- Worksite preparation
- Residential and commercial installations
- Inventory oversight
- Scheduling
- Flooring
- Power tool operation
- Pre-installation site prep
- Preventive Maintenance
- Supply inventory management
- Work orders
- Plumbing
- Construction management
- Hand-eye coordination
- Safety awareness
- Loading and unloading
- Professional appearance
- Safety procedures
- Positive attitude
- Customer service
- Attention to detail
- Field supervision
- Hand tools operation
- Maintenance and repair
- Worksite safety and maintenance
Teamwork and collaboration
Customer service
Problem-solving
Time management
Carpentry
Minor electrical
Plumbing
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Critical thinking
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication