PHILLIP BRANDT
Torrance,Ca
Summary
Hardworking employee focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in working environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with great people skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Logistics Broker
Brandt Logistics
Torrance, CA
01.2024 - Current
- Negotiated contracts with carriers to optimize shipping costs and service levels.
- Coordinated logistics operations to ensure timely delivery of shipments across various regions.
- Developed strong relationships with clients, enhancing customer satisfaction and repeat business.
- Analyzed shipment data to identify trends and improve supply chain efficiency.
- Managed documentation processes for compliance with industry regulations and standards.
- Managed a diverse portfolio of clients, proactively addressing their unique shipping requirements and challenges.
- Supported company expansion into new markets through diligent research of regional transportation regulations and infrastructure capabilities.
- Increased efficiency in logistics operations by implementing innovative routing and scheduling strategies.
- Implemented an effective freight audit system to ensure accurate billing and prevent overcharges.
- Reduced transportation costs through strategic carrier negotiations and volume discounts.
- Advised customers on transportation options, types of carriers or shipping routes.
- Enhanced customer satisfaction with timely communication of shipment status updates and proactive issue resolution.
- Facilitated successful resolution of disputes between carriers and clients, protecting both parties'' interests while preserving valuable business relationships.
Sales Manager
ADT Security
Torrance, CA
01.2022 - 01.2024
- Led sales team to achieve quarterly targets through effective strategy implementation.
- Developed and maintained relationships with key clients, enhancing customer satisfaction levels.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Conducted regular training sessions for staff, improving product knowledge and sales techniques.
- Streamlined reporting processes using CRM systems, ensuring accurate tracking of sales performance.
- Collaborated with marketing to design promotional campaigns that increased brand visibility.
- Mentored junior sales representatives, fostering a culture of continuous improvement and excellence.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Manager
Pro courier
Los Angeles, Ca
10.2019 - 11.2021
- Implemented comprehensive sales plan to meet overall business objectives for account acquisition, revenue, and profit margins.
- Connected with customers to build trust and leverage consultative sales techniques.
- Cold called prospective clients to build awareness for company offerings and generate substantial interest.
- Created proposals and completed presentations to close sales.
- Delivered sales presentations to highlight product and service benefits.
- Resolved customer complaints regarding sales and service.
- Engaged customers to quickly identify needs, negotiate contracts and close sales.
- Determined price schedules and discount rates.
- Directed and coordinated activities involving sales of manufactured products/services.
Manager
Pro courier
Los Angeles, Ca
07.2015 - 11.2021
- Managed performance of team members, conducted performance appraisals, and recommended promotions.
- Prepared payroll and maintenance budgets for corporate management approval.
- Improved employee skills, increased team value, and cultivated leadership potential.
- Managed employee performance through disciplining, coaching, and counseling.
- Forecasted expected demands and created plans to accomplish objectives within set budgets.
- Oversaw day-to-day operations and special projects in fast-paced work environments.
Education
AA degree - Business
Washington state university
Pullman, Wa06-2013
Skills
- Employee training and development
- Performance evaluations
- Hiring and training
- Financial management
- Build successful teams
- Oversee operations
- Performance reviewing
- Cold calling
- Motivation
- Public speaking
- Customer relations
- Verbal communication
- Sales presentation
- Transportation planning
- Negotiation expertise
- Teamwork and collaboration
- Customer service
- Time management
- Customer assistance
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Effective communication
- Decision-making
- Relationship building
- Team building
- Self motivation
- Goal setting
Timeline
Logistics Broker
Brandt Logistics
01.2024 - Current
Sales Manager
ADT Security
01.2022 - 01.2024
Sales Manager
Pro courier
10.2019 - 11.2021
Manager
Pro courier
07.2015 - 11.2021
AA degree - Business
Washington state university