Hi, I’m
Phillip Burzell
Tucson,United States
Summary
Versatile and customer-focused professional with experience as a Delivery Driver for DoorDash and Cross Dock Supervisor at Conns. Known for maintaining a high customer rating (4.8-5.0) and exceptional service skills. Expert in logistics and vehicle operation, with a knack for quickly mastering new roles. Proven track record of enhancing customer satisfaction and streamlining delivery processes.
Overview
13
years of professional experience
Work History
DoorDashTucson, AZ
Delivery Driver
12.2017 - Current
Job overview
I pick up and deliver food from restaurants, caterings, pharmaceutical items. I shop for customers at grocery stores then deliver the items.
I maintain a customer rating of 4.8 to 5.0 and have a good reputation with the companies I pick-up from.
I assure all items are correct before delivery. If I deliver a catering I set up all the food and serving items.
ConnsTucson, AZ
Cross Dock Supervisor
08.2011 - 10.2014
Job overview
Help load and unload trucks coming from Conns main warehouse. Scaned all items and redistributed merchandise to local delivery trucks. I submitted invoices for all merchandise. I contacted all customers before delivery to set delivery date and time and again after delivery to insure their happiness with our merchandise and service. I submitted daily reports and handled all customer service.
Education
Benson Union High School Benson, AZ
None from School Course
Skills
* I am able to drive any type of motorized vehicle, including: forklift, back hoe's, dump trucks, motorcycle ect
I do not have a CDL I have a valid driver's license and current insurance
* I have excellent in person customer service skills I am well liked by customers and business employees I have excellent phone, customer service, skills Never do I loose my patience with a customer
* I am a quick learner, picking up procedures and paper work easily
I am on time and a diligent worker
* I am willing to work some holidays I can work any shift or days assigned me
Timeline
Delivery Driver
DoorDash
12.2017 - Current
Cross Dock Supervisor
Conns
08.2011 - 10.2014
Benson Union High School
None from School Course