Phillip Call, MBA
Salem,VA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Market Leader/Interim Managing Director
Virginia Prosthetics & Orthotics
Roanoke, Virginia
01.2025 - Current
- Oversee the operations and performance of the clinic locations.
- Utilizing strategic leadership, operational management, to ensure consistency in service delivery, financial stability, and regulatory compliance.
- Develop and implement strategies to meet organizational goals.
- Oversee day-to-day operations within the region.
- Monitor clinic performance, including patient satisfaction, service quality, and operational efficiency.
- Ensure clinics are meeting financial targets.
- Allocate resources effectively, monitor budgets, and optimize revenue generation across clinics.
Market Leader
Virginia Prosthetics & Orthotics
Roanoke, Virginia
01.2019 - 08.2024
- Sets and monitors team objectives to deliver specific results, while pursuing effective processes.
- Manage and work to develop a team of clinicians.
- Developed effective strategies to achieve goals and objectives.
- Work with the prescribing physicians to provide the right solution based on expert knowledge.
- Deep understanding of the business, financials, products/services, and the capability needs of management.
- Compliant with current legislation for laws that apply to evidence-based practice.
Resident/Certified Prosthetist Orthotist
Virginia Prosthetics & Orthotics
Roanoke, Virginia
04.2018 - 01.2019
- Completed Residency and passed ABC Board Exams to become a Certified Prosthetist Orthotist
- Collaborate with physicians in the evaluation and analysis of a patient’s need for prosthetic and/or orthotic services; recommend treatment options to physicians when necessary.
- Examine and evaluate patient needs in relation to disease and functional loss.
- Formulate design of prosthetic and/or orthotic devices.
- Select materials, make cast measurements, model modifications, and layouts, taking into account new techniques and materials.
- Perform fitting, including static and dynamic alignments.
- Evaluate prosthetic and/or orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
- Instruct patient in use of prosthetic and/or orthotic devices.
- Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
- Provide follow-up with patients and physicians.
Technician
Virginia Prosthetics & Orthotics
Roanoke, Virginia
06.2007 - 08.2018
- Fabricated prosthetic arms, legs, and orthotic solutions to enhance mobility for patients.
- Learned how different materials were utilized in the fabrication process
- Learned how to safely use heavy machinery to ensure compliance standards and safety protocols were upheld.
- This occurred throughout high school and my undergraduate/post graduate work
Education
Master of Science - Business Administration
Virginia Polytechnic Institute and State University
Arlington, VA05.2024
Master of Science - Orthotics and Prosthetics
University of Pittsburgh
Pittsburgh, PA05.2018
Bachelor of Science - Management
Virginia Polytechnic Institute and State University
Blacksburg, VA05.2016
Skills
- Patient Care
- Patient Management
- Clinical Outcomes Monitoring
- Clinical Auditing and Review
- Business administration
- Workforce planning
- Operational and Compliance Collaboration
- Policy and Procedure Development
- Innovative Practice Adoption
- Resource allocation Optimization
- Revenue growth management
- Cross-functional team leadership
Certification
- Certified Prosthetist Orthotist by the American Board Of Certification
Timeline
Market Leader/Interim Managing Director
Virginia Prosthetics & Orthotics
01.2025 - Current
Market Leader
Virginia Prosthetics & Orthotics
01.2019 - 08.2024
Resident/Certified Prosthetist Orthotist
Virginia Prosthetics & Orthotics
04.2018 - 01.2019
Technician
Virginia Prosthetics & Orthotics
06.2007 - 08.2018
Master of Science - Business Administration
Virginia Polytechnic Institute and State University
Master of Science - Orthotics and Prosthetics
University of Pittsburgh
Bachelor of Science - Management
Virginia Polytechnic Institute and State University
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