Phillip Chavez

With over 25 years of experience in personnel training, document creation, and virtual courses that adhere to company guidelines, I have a strong background in travel industry operations and exceptional organizational skills. Fluency in oral and written communication in Spanish, coupled with a comprehensive understanding of regional vernacular in Spanish-speaking countries, adds value to my skill set. Currently seeking an opportunity to explore and contribute to my tenured expertise, I bring a combination of training, management, and customer service skills. Additionally, solid interpersonal skills enable effective collaboration across departmental boundaries, making me an ideal candidate for greater responsibility in spearheading a successful enterprise.

• Skills
• Created effective conditioning programs and educational materials like videos and module summaries.
• Scheduled sessions and prepared classrooms.
• Monitored employee performance and response to course agenda, and identified areas for improvement
• Mentored new employees and provided guidance.
• Utilized skills in MS Excel, creating spreadsheets to track job site costs effectively.
• Compiled and documented various statistical data. Prepared monthly occupancy reports for management and board
• Worked extensively with Excel spreadsheets by creating pivot tables from hard data to help compute statistical forecasts for all managed properties.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Trained a total of 165 properties switch computer platforms.