PHILLIP CODY BOAL
Pasco,WA
Summary
Highly motivated, proactive, performance-driven, goal oriented professional leader and educator with twenty-nine years' experience leading, mentoring, managing, and supervising multiple diverse/multi-cultural organizations at all levels of management. Proven ability in designing, learning, and developing programs in a variety of delivery approaches, working with internal and external constituents and able to coordinate multiple tasks with minimal supervision. Adeptness to work independently. Ability to provide consultation, guidance, and professional leadership in the development and implementation of outreach programs and lead the development of multimedia resources/information. Resourceful, versatile, and adaptable at creating and employing problem solutions. Cross-functional and strong analytical, written, verbal communication and interpersonal skills in a fast-paced, high-pressure environment that easily interfaces with high-profile staff, vendors, and customers. Can-do and will-do attitude!
Overview
28
28
years of professional experience
Work History
Operations Manager
Elson S. Floyd College of Medicine, Washington State University
2022.09 - Current
- Responsible for the strategic operations of the Tri-Cities Clinical Campus, Elson S. Floyd College of Medicine; Reports to the Associate Dean for Clinical Education (ADCE), serves as second in command on the campus and leads operational activities of the campus.
- Supervises the Pre-Clerkship Coordinator, Year 3 Clerkship Coordinator and Year 4 Clerkship Coordinator; Conducts annual performance reviews and identifies and pursues professional development pathways for team members; builds and maintains relationships.
- Manages budget, optimizes clinical faculty participation in education and research, and lead the strategic planning and project management of future growth of the Clinical Campus as it relates to the MD Program; Works independently, as a team member, and with other departments.
- Organizes clinical partner outreach and development; Ensures active preceptors have required appointments established with the College; Optimizes recruitment and retention strategies of WSU College of Medicine faculty and develops relationships with local organizations to establish ability for MD students to train with medical practitioners; Identifies areas of opportunity for greater involvement of preceptors.
- In collaboration with the ADCE and other college leadership, direct the development of both long-and short-term strategic plan; Works with the Senior Director of Development to collaborate on fundraising efforts that support the regional short and long-term strategic plan.
- Represent the ADCE at stakeholder meetings; Manage special projects to enhance campus operations; Collaborate with ADCE to plan and forecast staffing needs; Direct process improvement efforts to improve efficiencies and redundancies.
- Assesses regional needs for decentralizing experiential learning services to regional campuses. Works with other three campus sites to ensure the principle of comparability. Manages the planning and logistics of moving Pre-Clerkship students to the Clinical Campus.
- Partners with ADCE to visit clinical sites to optimize recruitment and retention strategies of medical preceptors; Identifies areas of opportunity for greater involvement; Addresses concerns or difficulties as they arise.
Clerkship Coordinator
Elson S. Floyd College of Medicine, Washington State University
2019.03 - 2022.08
- Serves as the primary administrator managing and coordinating the day-to-day operation of the Longitudinal Integrated Clerkship to develop, manage and operationalize the design and operation of clinical experiences while working closely with the Clerkship Directors, ESFCOM administration, clinical faculty and affiliated clinical sites to ensure the development, implementation and delivery of the highest level of clinical education for 3rd year medical students.
- Works independently, under the direction of the Associate Dean for Clinical Education, being responsible to provide direction and guidance to the faculty and staff team to facilitate the achievement ESFCOM curricular goals for year's 1-4 medical students.
- Develops and manages the medical student's assigned 3rd year clerkship rotation schedules and clinical site schedules and independently resolves scheduling conflicts to ensure each student's schedule meets his/her clerkship requirements.
- Creates and strengthens relationships with clinic and hospital educational administrative staff required to implement scheduling; Coordinates the development and delivery of 3rd year medical student events. Creates and manages program timeline including tracking deadlines for program deliverables such as course materials, schedules.
Director of Curriculum Services; 3rd & 4th Years
Elson S. Floyd College of Medicine, Washington State University
2017.12 - 2019.03
- Provides college-wide vision and leadership for Curriculum in the development, implementation, assessment, and evaluation of strategic initiatives and day-to-day oversight of Curriculum Office operations. Provides primary guidance to faculty on the design and development of course- and program-level curricula, with a special emphasis on curriculum mapping, course sequencing, and course scheduling.
- Oversees the multi-faceted activities and processes associated with the creation, review, approval, and sustainability of the College's MD curricular programs; Provides college-wide support for the flow, process, progress, and completion of curriculum proposals.
- Leads ongoing departmental collaboration with and support to offices responsible for overseeing Accreditation, Faculty and Staff Development, Information Technology and assists Faculty, to include Course Directors, Component Directors, Small Group Leaders and Contributing/Guest Instructors with curriculum/facility scheduling, development and preparation of course materials, assignments.
- Supervises and trains administrative support personnel and coordination with personnel supporting all curriculum-related systems (i.e., college catalog, course outlines, curriculum online presence (web and SharePoint sites), the College's Enterprise Resource System).
- Leads college-wide curriculum-related communications, service on the curriculum committee, as well as the facilitation and implementation of strategic curriculum initiatives and identifies new and innovative means by which the College can enhance the curriculum process.
Instruction & Classroom Support Technician 4
Elson S. Floyd College of Medicine, Washington State University
2016.12 - 2017.12
- Responsible to the Washington State University (WSU), Elson S. Floyd College of Medicine (ESFCOM) Associate Dean of Curriculum.
- Oversees all aspects of third (M3) and fourth (M4) year medical student curriculum, including course planning and evaluation, managing schedules and educational resources, and student and faculty assessment.
- Serves as an authoritative source for the Liaison Committee for Medical Education's (LCME) accreditation standards and fostering ongoing program development and incorporation of best practices within the medical education program; providing, developing, planning, directing, coordinating, and evaluating the administrative personnel, business, and fiscal functions for the WSU ESFCOM Office of Curriculum.
- Has advisory, budgetary, managerial, and supervisory duties and responsibility for independent decision making regarding the daily administrative operations; administration of medical education curriculum; supervision of staff; evaluation of course and faculty; provide data for accreditation reporting; and prepares data analysis reports regarding evaluation of the curriculum.
- Collaborates with the Associate Dean of Curriculum in formulating strategic planning and short-term/long-term goal setting for the Office of Curriculum.
Program Specialist II
Elson S. Floyd College of Medicine, Washington State University
2016.07 - 2016.12
- Reports directly to the Associate Dean of Curriculum to plan, organize, direct and coordinate operations for the Medical Education Sciences department of the ESFCOM.
- Support faculty in the design, development and delivery of curriculum based upon best practices.
- Creates and implements curriculum modules specific to teaching, including case writing, clinical course design.
- Oversee day-to-day program operations; functions as the program representative and resource; maintains contact with program participants, faculty and outside entities; technical/logistical support for committee meetings.
- Works with the Associate Dean of Curriculum, Faculty and University Registrar to create, manage, update and publish medical education curriculum syllabus in accordance with university policy and guidelines.
- Implements Continuous Quality Improvement (CQI) programs formulating strategic planning and goal setting.
- Coordinates clinical education programming in multi-specialty group healthcare practice.
- Facilitates management of programs and projects for students and faculty of ESFCOM.
- Works closely with ESFCOM faculty, staff, and clinical locations to ensure all aspects of the curriculum are coordinated consistently across the distributed campuses and clinical locations including LMS and Course Management systems, as well as, provide scheduling coordination.
- Design and deliver presentations, instruction and explanation to faculty, staff and others to foster shared meaning on subject, topic or discipline in support of the Office of Curriculum.
- Program/Project Management, leading personnel/teams and coordinating academic plans, organizational schemes and institutional development.
Accreditation Specialist
Elson S. Floyd College of Medicine, Washington State University
2015.12 - 2016.07
- Assisted in the assessment, measurement, and reporting of ongoing compliance with the Liaison Committee on Medical Education (LCME) accreditation standards and other regulatory requirements.
- Performed analytical and project management work supporting the accreditation and reporting process.
- Reported directly to the Founding Dean of ESFCOM, developed corrective action plans in response to compliance issues, and participated as appropriate in the execution of improvement strategies and education activities that support a culture of continuous compliance with quality and safety regulations and practices.
- Facilitated the development and implementation of enterprise strategic plans.
Program Coordinator
College of Medical Sciences, Washington State University
2014.06 - 2015.12
- Department lead for Learning/Curriculum Management Systems.
- Organized and participated in hiring personnel, trained, informed and equipped faculty to do job.
- Developed policies according to industry best practices for future College of Medicine.
- Test/Exam preparer and proctor; performs assessments and manages databases and files.
Operations Manager
Base Chapel, Fairchild AFB, United States Air Force
2009.10 - 2014.06
- Supervised, trained and mentored staff personnel and volunteers.
- Cradle to grave execution of small (1-100), to large (5000+) gatherings for ceremonies, special events (military/community), and marriage/family (1-day seminars to 7-day colloquiums) retreats.
- Networked/built relations with area agencies to collaborate and corroborate mutual agreements.
- Communicator, briefer and orator; develop targeted recruiting strategies; referral management.
Administrative Manager
Base Chapel, Fairchild AFB, United States Air Force
2008.12 - 2009.10
- Program and event management, project planning and execution, systems operator.
- Adept at identifying and solving problems and complex personnel/administrative issues.
- Cultivated cross-cultural team dynamics; led multiple diverse staff members through compliance inspections receiving highest grade/honor.
Instructor
Airman Leadership School, Fairchild AFB, United States Air Force
2004.12 - 2008.12
- 4+ year platform Instructor (Junior College level); over 2.3K hours of classroom instruction & management; over 1.8K hours of curriculum development/implementation in accordance with modern cognitive/affective learning and teaching methodologies; certified occupational instructor.
- Hand-picked to modify/update worldwide organizational curriculum benefiting over 37K learners.
- Successfully taught, managed and graduated over 1.6K students; trained, led and supervised.
- Financially transacted multi-phase, million-dollar classroom design; processed all transactions on-time & under budget.
Resource Manager
Base Chapel, Osan Air Base, Republic of Korea, United States Air Force
2003.12 - 2004.12
- Prepared/analyzed/processed financial (govt. accounting principles) transactions/fiscal budgets.
- Created/managed relational databases linked to spreadsheets, tables and charts; performed data queries and analysis; performed visits to build relations w/unit members and leadership.
Operations Manager
Cadet Chapel, United States Air Force Academy
1998.04 - 2003.12
- Supervised, evaluated and led personnel (100+) in human resource development; provided training, counseling, motivating and mentoring on individual and organizational levels.
- Executed bookkeeping procedures and evaluated monetary internal controls.
- Forecasted and acquired fiscal year resources for organizational improvement.
- Created, reviewed and analyzed position descriptions and job applications.
Education
Doctorate - Healthcare Administration
University of Phoenix
2028-08
Professional Manager Certification - undefined
Community College of the Air Force
2012-10
Master of Arts - Human Resource Development
Webster University
2009-05
Master of Arts - Management and Leadership
Webster University
2009-05
CCAF Instructor-Level II Certification - undefined
Community College of the Air Force
2008-05
Associate of Applied Science - Instructor of Technology and Military Science
Community College of the Air Force
2006-02
Bachelor of Science - Business Administration: Finance
Regis University
2002-12
Associate of Applied Science - Information Management
Community College of the Air Force
2000-06
Skills
- Critical Thinking
- Motivated Influencing Skills
- Clinical Coordination
- Building & Coordinating complex schedules
- Excellent Written Skills
- Excellent Interpersonal Skills
- Training/Development of Experiential Learning
- Scheduling Courses
- Scheduling Classes
- Scheduling Meetings
- Scheduling Personnel
- Scheduling Programs
- Project Management
- Organization Management
- Time Management
- Ability to Cope with Pressure
- Teaching/Instructing
- Organizing and Coordinating for Clinical Administration
- Hospital Administration
- Teamwork Organization
- Team Building
- Continuous Quality Improvement
- Supervising
- Mentoring
- Microsoft Office Suite
- Apple OS
- Consultation
- Guidance
- Operational Oversight
Timeline
Operations Manager
Elson S. Floyd College of Medicine, Washington State University
2022.09 - Current
Clerkship Coordinator
Elson S. Floyd College of Medicine, Washington State University
2019.03 - 2022.08
Director of Curriculum Services; 3rd & 4th Years
Elson S. Floyd College of Medicine, Washington State University
2017.12 - 2019.03
Instruction & Classroom Support Technician 4
Elson S. Floyd College of Medicine, Washington State University
2016.12 - 2017.12
Program Specialist II
Elson S. Floyd College of Medicine, Washington State University
2016.07 - 2016.12
Accreditation Specialist
Elson S. Floyd College of Medicine, Washington State University
2015.12 - 2016.07
Program Coordinator
College of Medical Sciences, Washington State University
2014.06 - 2015.12
Operations Manager
Base Chapel, Fairchild AFB, United States Air Force
2009.10 - 2014.06
Administrative Manager
Base Chapel, Fairchild AFB, United States Air Force
2008.12 - 2009.10
Instructor
Airman Leadership School, Fairchild AFB, United States Air Force
2004.12 - 2008.12
Resource Manager
Base Chapel, Osan Air Base, Republic of Korea, United States Air Force
2003.12 - 2004.12
Operations Manager
Cadet Chapel, United States Air Force Academy
1998.04 - 2003.12
Professional Manager Certification - undefined
Community College of the Air Force
Master of Arts - Human Resource Development
Webster University
Master of Arts - Management and Leadership
Webster University
CCAF Instructor-Level II Certification - undefined
Community College of the Air Force
Associate of Applied Science - Instructor of Technology and Military Science
Community College of the Air Force
Bachelor of Science - Business Administration: Finance
Regis University
Associate of Applied Science - Information Management
Community College of the Air Force
Doctorate - Healthcare Administration
University of Phoenix