Phillip Cornwell
Vancouver,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Manager of Web Development and SEO
Audigy
02.2023 - 02.2024
- Led team managing web development and SEO strategies, utilizing WordPress, HTML, CSS, and SEO expertise.
- Achieved 20% increase in qualified customer leads and raised conversion rates from 2.3% to 4.2% within one year.
- Implemented process improvements, reducing overdue caseload by over 50% and overall caseload by nearly 30% in nine months.
- Managed full lifecycle of web and SEO projects, ensuring on-time completion, efficient resource use, and goal achievement.
- Introduced and upgraded website features, information architecture, and content strategies through new technology research and testing, including custom WordPress themes and plugins.
- Maintained web platform integrity, ensuring high website performance, security, and optimization standards.
- Contributed to collaborative efforts, aligning digital strategies with clients' business objectives to enhance broader marketing campaigns.
- Handled administrative web and SEO operations management, including financial budgeting and vendor oversight.
Happiness Engineer
Automattic
10.2018 - 08.2022
- Part of global support team for WooCommerce and over 80 other Automattic-developed plugins.
- Focused on troubleshooting and assisting customers with technical issues in WooCommerce stores.
- Provided weekly feedback to enhance support quality, including bug investigation and reporting.
- Managed responses to colleague reviews, upholding high communication standards.
- Compiled and submitted weekly reports on work progress, aiding in performance tracking and decision-making for leadership.
- Contributed to internal blogs, showcasing various aspects of divisional work. Played key roles in guilds, managing divisional tasks around product documentation and as product ambassador between support and development teams.
WordPress Analyst for Intel
CDI
05.2017 - 06.2018
- Subject Matter Expert (SME) for WordPress within Agile Team at Intel Corporation.
- Managed approximately 75 WordPress sites hosted on AWS using WordPress Multisite instances.
- Addressed daily coding challenges in HTML, CSS, and JavaScript to ensure smooth operation of WordPress environments.
- Guided planning, designing, hosting, and maintaining WordPress sites, aligning with Intel's goals of a unified online presence
- Responsible for managing user accounts to ensure secure and efficient access to WordPress resources.
- Enhanced SEO and accessibility, optimizing sites for search engines and universal accessibility.
- Focused on localization to adapt content for global audiences.
- Kept abreast of WordPress trends to drive team innovation, including conducting code reviews, performance testing, and analysis.
- Utilized various tools and services to improve site functionality and user experience.
- Developed technical expertise in WordPress and enhanced collaborative and strategic skills in a dynamic tech environment.
WordPress Analyst for Intel
Kelly Services
11.2015 - 05.2017
- Served as WordPress Subject Matter Expert (SME) within Agile Team at Intel Corporation.
- Oversaw approximately 75 WordPress sites hosted on AWS, using WordPress Multisite instances.
- Resolved complex coding issues in HTML, CSS, and JavaScript daily, requiring a deep understanding of web development principles.
- Collaborated with stakeholders across various business units to guide website planning, designing, hosting, and maintaining within Intel's WordPress ecosystem.
- Ensured cohesive digital footprint aligned with Intel's strategic objectives.
- Managed user accounts, ensuring secure and efficient access to WordPress resources.
- Enhanced SEO and accessibility of websites to optimize for search engines and ensure universal accessibility.
- Led localization projects to adapt content for global audiences.
- Stayed up-to-date with latest WordPress developments and trends to foster team innovation.
- Engaged in maintenance activities, including code reviews, performance assessments, and analytical tasks.
- Utilized various tools and services to improve site functionality and user experience.
Communications and Design Specialist
Haney Truck Line
06.2014 - 10.2015
- Organized internal and marketing communications, managing the company's online presence.
- Oversaw planning, design, and maintenance of all company websites using WordPress, along with managing social media platforms, leading to a 30% increase in new driver recruitment over six months.
- Produced and hosted monthly podcasts and newsletters to keep employees informed and engaged.
- Orchestrated company safety meetings and various internal events, supporting a range of multimedia projects, including video, audio, web, and graphic design, under guidance of the director and executive team.
- Collaborated on launching an innovative pay-for-performance initiative for company drivers, moving away from traditional tenure-based models.
- Ensured clear communication of new pay program's details to employees through press releases, brochures, social media, website updates, and blog posts.
- Contributed to rebranding efforts and website overhaul, leading to recognition in a leading industry trade journal.
- Took sole responsibility for brand and website rejuvenation and was key in developing the pay-for-performance program.
Web Desginer
Sterling Media Northwest, Advertising Agency
11.2013 - 06.2014
- Played a key role in developing and maintaining client websites, aligning each with client's brand identity and marketing goals.
- Merged creative passion with technical skills for professional digital design and advertising development.
- Designed and deployed innovative features and functionalities within WordPress platforms to enhance digital aesthetics and user experience.
- Collaborated closely with Creative Director to ensure websites accurately reflected client brands and supported marketing strategies.
- Tailored WordPress themes and plugins to meet specific client requirements, demonstrating a blend of creativity and technical expertise.
- Ensured seamless website functionality across various browsers and devices, emphasizing the importance of responsive design.
- Conducted comprehensive performance testing to optimize websites for speed and scalability, improving user engagement.
- Provided essential technical support and troubleshooting for WordPress sites, maintaining their stability and reliability.
Skills
- Task Delegation
- Process Improvement
- Decision-Making
- UI and UX Design
- Marketing tools
- Content Marketing
- Design management
- Employee Coaching and Mentoring
- Front-End Skills: HTML, CSS
- Wordpress
- Content Creation Tools
- Technical Requirements Analysis
Timeline
Manager of Web Development and SEO
Audigy
02.2023 - 02.2024
Happiness Engineer
Automattic
10.2018 - 08.2022
WordPress Analyst for Intel
CDI
05.2017 - 06.2018
WordPress Analyst for Intel
Kelly Services
11.2015 - 05.2017
Communications and Design Specialist
Haney Truck Line
06.2014 - 10.2015
Web Desginer
Sterling Media Northwest, Advertising Agency
11.2013 - 06.2014
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