Phillip crocker
Greenwood,SC
Summary
Compassionate CNA Supervisor with significant experience in managing teams and coordinating patient care in healthcare settings. Strengths include strong leadership, effective communication, and ability to enforce compliance with health and safety regulations. Demonstrated success in improving team efficiency, enhancing patient satisfaction, and contributing to high-quality patient care delivery.
Seasoned Basketball Player with strong background in professional sports. Possess stellar leadership skills and ability to collaborate effectively with diverse team members. Known for strategic platemaking abilities, physical agility, and tactical knowledge of basketball. Have contributed significantly to team successes while demonstrating high levels of sportsmanship and integrity on and off court.
Skilled athlete knowledgeable about rules and regulations of basketball. Focuses on adhering to robust nutrition and exercise plans for optimal fitness. Offers exemplary leadership and sportsmanship.
Overview
13
13
years of professional experience
Work History
CNA SUPERVISOR
Pathway Hospice and Palliative Care
Greenville, sc
01.2020 - Current
- Managed and supervised a team of certified nursing assistants (CNAs) in providing quality care for elderly patients
- Assisted residents with activities of daily living, including bathing, dressing, and eating
- Monitored and recorded vital signs and reported any changes in residents' health status to healthcare providers
- Ensured compliance with infection control protocols and safety standards in the facility
- Developed and implemented care plans for residents with various medical conditions
- Performed and interpreted laboratory tests in accordance with established procedures and protocols
- Managed and maintained laboratory instruments and equipment for optimal performance
- Provided training and guidance to laboratory staff on proper techniques and procedures
- Ensured compliance with regulatory requirements and quality control standards
- Collaborated with healthcare providers to deliver accurate and timely test results.
LEAD MED TECH
Quillen Manor
07.2019 - 06.2020
- Resolved technical issues related to software design and implementation.
- Identified technology trends and recommended system improvements.
- Designed user interfaces to meet customer needs, improve usability, and enhance performance.
- Collaborated with stakeholders to define business requirements for new applications.
- Analyzed customer feedback data to make recommendations for product improvement.
- Developed documentation for existing systems and procedures.
- Reviewed project plans and timelines with team members on a regular basis.
- Created and maintained development standards, guidelines, and processes.
- Coordinated cross-functional teams across multiple departments.
- Implemented automated testing tools to ensure the quality of software releases.
- Managed the full life cycle of software development projects.
- Monitored system performance metrics to proactively identify potential problems.
- Presented progress reports at executive meetings on a regular basis.
- Provided technical guidance and mentorship to junior developers.
ASSISTANT STORE MANAGER
McDonald's
05.2017 - 07.2019
- Supervised cash handling processes to ensure accuracy of transactions.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided training to new employees on company policies and procedures.
- Coordinated with vendors to secure product availability at competitive prices.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Track Athlete
Dreher High School
Columbia, SC
10.2015 - 11.2016
- Maintained records of times and distances achieved in practice sessions.
- Followed safety guidelines when using track equipment such as starting blocks or hurdles.
- Analyzed data from previous competitions to identify areas needing improvement.
- Participated in regular weight-training sessions to improve strength, endurance, and overall fitness level.
- Conducted warmup routines prior to each event for optimal performance levels.
- Assisted with the set up of track and field equipment for meets and practices.
- Utilized proper nutrition techniques such as eating healthy meals regularly throughout the day.
Basketball Player
Epworth United Methodist
Columbia, SC
05.2011 - 10.2013
- Played in organized pick-up games to stay sharp and competitive.
- Monitored personal fitness levels through regular conditioning routines.
- Assisted in organizing team events such as fundraisers and tournaments.
- Maintained a positive attitude while encouraging team spirit.
- Demonstrated leadership qualities by motivating teammates during practice sessions.
- Participated in community service projects related to basketball.
- Attended team meetings for strategy discussions and game reviews.
- Executed offensive plays according to coach's instructions.
- Performed warm-up exercises prior to starting each practice or game session.
CAREGIVER
Bright Star Home Healthcare
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided emotional support to clients during difficult times.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Accompanied clients to social events such as movies or plays.
- Coordinated transportation services for clients when necessary.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
BUSINESS OFFICE ASSISTANT
Carolina procurement
- Assisted with preparing budgets for each fiscal year.
- Processed invoices, payments and deposits in an accurate and timely manner.
- Resolved customer complaints in a professional manner.
- Answered incoming calls and responded to customer inquiries in a timely manner.
- Inputted data into QuickBooks software system for bookkeeping purposes.
- Ensured accuracy of all financial information entered into the accounting system.
- Created spreadsheets using Microsoft Excel to track expenses, payments, revenue and other financial data.
- Performed general office duties such as filing, photocopying, faxing and scanning documents.
- Maintained customer account records by updating information such as contact details, payment history and credit limits.
- Answered telephone calls from customers regarding billing inquiries or payment issues.
- Monitored inventory levels of office supplies and placed orders when necessary.
Education
MASTER'S DEGREE IN SPORTS MANAGEMENT -
Southern New Hampshire University
07.2024
Bachelor - Healthcare Management
AIU
02-2021
Skills
- Caregiving
- Vital Signs
- Senior Care
- Alzheimer's Care
- Time management
- Microsoft Excel
- Microsoft Word
- Management
- Staff Management
- Patient Care Coordination
- Injury Prevention
- Physical Conditioning
- Hand-Eye Coordination
- Interpersonal Skills
- Relationship Building
- Excellent Communication
- Professional Demeanor
Additional Information
Caregiving, Vital Signs, Senior Care, Alzheimer's Care, Time management, Microsoft Excel, Microsoft Word, Microsoft Excel, Microsoft Word, Management
Timeline
CNA SUPERVISOR
Pathway Hospice and Palliative Care
01.2020 - Current
LEAD MED TECH
Quillen Manor
07.2019 - 06.2020
ASSISTANT STORE MANAGER
McDonald's
05.2017 - 07.2019
Track Athlete
Dreher High School
10.2015 - 11.2016
Basketball Player
Epworth United Methodist
05.2011 - 10.2013
CAREGIVER
Bright Star Home Healthcare
BUSINESS OFFICE ASSISTANT
Carolina procurement
MASTER'S DEGREE IN SPORTS MANAGEMENT -
Southern New Hampshire University
Bachelor - Healthcare Management
AIU
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