Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Phillip Cunningham

Phillip Cunningham

Kent,WA

Summary

Hardworking Mental health worker bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.

Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Conscientious professional in residential and commercial cleaning, known for being highly productive and efficient in task completion. Possess specialized skills in sanitation practices, time management, and organization. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery.

Overview

24
24
years of professional experience

Work History

Baggage Service Agent

Seattle airport/ Unifi
SeaTac, WA
10.2024 - Current
  • Loaded luggage onto carts and transported them safely throughout the airport terminal areas.
  • Communicated regularly with supervisors regarding progress on projects related to baggage services.
  • Operated automated sorting machines for rapid processing of large volumes of baggage.
  • Stacked bags onto conveyor belts according to flight numbers for easy retrieval by passengers.
  • Reported damaged or lost luggage immediately upon discovery, following established protocols.
  • Retrieved customer luggage off conveyor belts.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Followed safety protocols when operating heavy machinery and equipment.
  • Ensured that all pieces of luggage are properly tagged before loading them onto an aircraft.
  • Transported cargo between terminals using carts, pallet jacks or other specialized vehicles.
  • Checked for damaged or missing bags at the conclusion of flights.
  • Manually lifted heavy suitcases weighing up to 50 pounds while loading them onto planes.

Mental Health Worker

Department of Mental Health of Fall River
Fall River , MA
12.2022 - 08.2024
  • Assessed clients' mental health, abilities and disabilities to develop individualized treatment plans.
  • Provided crisis intervention services in emergency situations.
  • Encouraged clients to set personal goals related to their mental health recovery process.
  • Monitored patient progress through regular assessments and feedback from family members and caregivers.
  • Maintained accurate records of all client interactions including medication changes, therapy sessions.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Administered medications as prescribed and monitored for side effects.
  • Documented all patient interactions, treatment plans, and progress notes in electronic health records.
  • Engaged patients in therapeutic activities to promote social skills and community integration.

FSW II

Massachusetts DMH
Taunton, MA
08.2022 - 12.2022
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Removed soiled linens and articles from rooms and delivered to laundry area.

Patient Transporter Aide /Leader

South Coast / St. Luke Hospital
New Bedford, MA
03.2019 - 04.2022
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Transport items to laboratory or pharmacy, verifying proper documentation and delivery to authorized personnel.
  • Disinfect wheelchairs and stretchers and store them when not in use
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • When lead make sure the staff goes on break on time.
  • Make sure the staff is following the policy and regulations of the hospital.
  • When the nurses, examiners and other transporter need troubleshooting on jobs needs to entered or edit I'm there to assist.

Uber and Lyft Driver

Uber And Lyft
Fall River, MA
03.2018 - 03.2019
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Notified customers of delays to decrease calls to support.
  • Achieved consistently high customer scores due to exceptional service.
  • Improved overall safety performance by taking data-driven approach to issue identification and root cause analysis.
  • Drove passengers from pick-up points to deliver to destination.
  • Used advanced driving techniques to better improve time management and safety.
  • Inspected vehicle and personally handled routine upkeep.
  • Added fluids, checked tires, and kept interior and exterior spotless as part of vehicle upkeep.
  • Offered riders information about local attractions and restaurants.

Environmental Services Housekeeper /Group Leader

Lifespan / Miriam hospital
Providence, RI
04.2016 - 12.2018
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Make sure the staff following the policies and regulations of the hospital.
  • Remove medical biohazard from floors and get them ready for pickup when scheduled.
  • Assist with scheduling and payroll.
  • Conduct daily meetings if need be.
  • Monitored supply levels of cleaning supplies and placed orders when necessary.

Environmental Services Housekeeper /Leader

Charter Care / Fatima Hospital
North Providence, RI
03.2001 - 06.2004
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Monitored supply levels of cleaning supplies and placed orders when necessary.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Managed team of employees, daily progress reports and overall project planning.

Education

High School Diploma -

Aviation High School
Long Island City, NY
06.1991

Skills

  • Service Oriented
  • Linens Management
  • Patient Lifting
  • Patient Transport
  • Equipment Cleaning and Inspection
  • Heavy Lifting
  • Specimen Collection
  • Equipment Disinfection
  • Medical Waste Disposal
  • Patient Safety
  • Sterilizing Equipment Use
  • General Housekeeping
  • Client Goal Planning
  • Confidential Records
  • Patient Evaluation
  • Progress Monitoring
  • Safety and Risk Assessments
  • Goal Development
  • Tracking Client Progress
  • Developing Relationships
  • Clinical Documentation
  • Problem Resolution
  • Medication Administration
  • Confidential records
  • Suicide Prevention
  • Building rapport
  • Safety and risk assessments

Timeline

Baggage Service Agent

Seattle airport/ Unifi
10.2024 - Current

Mental Health Worker

Department of Mental Health of Fall River
12.2022 - 08.2024

FSW II

Massachusetts DMH
08.2022 - 12.2022

Patient Transporter Aide /Leader

South Coast / St. Luke Hospital
03.2019 - 04.2022

Uber and Lyft Driver

Uber And Lyft
03.2018 - 03.2019

Environmental Services Housekeeper /Group Leader

Lifespan / Miriam hospital
04.2016 - 12.2018

Environmental Services Housekeeper /Leader

Charter Care / Fatima Hospital
03.2001 - 06.2004

High School Diploma -

Aviation High School

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