Phillip Dossou
Richmond,VA
Summary
Performance driven with proven results in following sales and business processes. Meeting and exceeding goals with team oriented mind-set. With a talent in relationship building, strong organization skills, also the ability to adapt to changing business trends. Valued work ethic with an uncompromising will for success.
Overview
27
27
years of professional experience
Work History
Sales Manager
Pearson Chrysler Jeep Dodge
Richmond, VA
01.2014 - Current
- Managing daily team activities through delegation of tasks to completion.
- Drive team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Investigate and integrate new strategies to expand business operations and grow customer base.
- Liaise with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Encourage cross-selling of additional products and services through relationship-building and understanding of customer business needs.
- Exceed sales goals by leveraging customer service and effective negotiating skills.
- Utilize customer relationship management software to manage sales leads and prospects.
Store Manager
The Mattress Place
Richmond, VA
03.2009 - 01.2014
- Devised, deployed and monitored processes to boost business success and increase profit levels.
- Oversaw receiving of incoming products for planned promotions and seasonal rotation of merchandise and displays for sales events.
- Completed Monthly profit and loss performance reports.
- Analyzed and interpreted store trends with Microsoft excel to facilitate planning.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Maintained proper product levels and inventory controls for mattress merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Drove sales to exceed store revenue targets.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Mutual Fund Trade Representative
Genworth Financial Inc.
Richmond, VA
03.2004 - 11.2008
- Executed mutual fund trades within qualified and non-qualified variable annuities.
- Generated and analyzed daily audit reports to ensure compliance with trade guidelines.
- Maintained friendly and professional interactions with customers, agents, and financial advisors.
Communications Operations Specialist
United States Navy, USN
Norfolk, VA
10.1997 - 01.2001
- Plotted navigational courses for the USS Carr.
- Managed communication with other Naval ships.
- Performed daily maintenance to ensure all equipment and systems were in proper working order.
Education
Some College (No Degree) - Computer Science
Savannah State University
Savannah, GASkills
- Database management
- Vendor Account Management
- B2C Sales and New Business Management
- Contract Negotiation
- Extensive personal network
Additional Information
Available upon request.
Timeline
Sales Manager
Pearson Chrysler Jeep Dodge
01.2014 - Current
Store Manager
The Mattress Place
03.2009 - 01.2014
Mutual Fund Trade Representative
Genworth Financial Inc.
03.2004 - 11.2008
Communications Operations Specialist
United States Navy, USN
10.1997 - 01.2001
Some College (No Degree) - Computer Science
Savannah State University