Summary
Overview
Work History
Education
Skills
Timeline
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Phillip Duncan

Toledo

Summary

I am a dynamic, highly dedicated hard worker with extensive experience in customer service and conflict resolution in the workplace. Proven ability to manage inventory efficiently, while ensuring timely completion of tasks. I am CPR/First Aid certified. I thrive in active and determined work environments, and I communicate well with coworkers to achieve shared goals and create friendly, respectful workspaces with the people around me.

Overview

4
4
years of professional experience

Work History

Oven Operator, Cashier

Little Caesars Pizza
Toledo
01.2025 - Current
  • Ensured customer orders were made correctly and in a timely fashion.
  • Handled customer complaints and concerns appropriately.
  • Stock any and all bottles, containers, boxes, or stock needed throughout the day.
  • Communicate with coworkers to prepare orders quickly and to the customers' liking.
  • Organized and cleaned surfaces, and commonly used work areas, after every shift to maintain cleanliness.
  • I took a record of all customer purchases and transactions.

Grill Cook, Sandwich Artist, Cashier

Jersey Mike's Subs
Toledo
07.2023 - 12.2024
  • Helped with inventory coming off of the delivery truck, and restocking produce into the freezer, refrigerator, and kitchen.
  • Sliced meat and cheese are produced in appropriate proportions for each upcoming shift.
  • Cooked and prepared hot subs on a grill, to the customers' liking.
  • Worked with a deli meat slicer to add meat and cheese to our customers' sandwiches.
  • Added any toppings desired to customers' subs, and cashed them out.

Grill Cook, Cashier

McDonald's
Toledo
09.2021 - 06.2023
  • Prepared customers' orders, including sandwiches, drinks, frozen desserts, fries, etc.
  • Cleaned and sanitized all equipment in the store used at the end of each shift.
  • I took orders for customers during the morning, afternoon, and midnight shifts.

Education

High School Diploma -

Whitmer High School
Toledo, OH
05-2023

Skills

  • I am confident that I can provide excellent customer service due to my experience working in many different environments, with many different kinds of customers, and coworkers
  • I am CPR/First Aid certified
  • Good at creating solutions to solve problems and to prevent conflicts in the workplace
  • On time, and always eager to learn and improve my skills to be a better employee
  • I am capable of keeping records and managing a set of inventory of equipment
  • I communicate well with other coworkers to do the best job we can achieve
  • Able to multitask to complete jobs efficiently and in a timely manner
  • I like to envision a clear goal with my coworkers to help us stay on task and to have a clear view of our duties as employees

Timeline

Oven Operator, Cashier

Little Caesars Pizza
01.2025 - Current

Grill Cook, Sandwich Artist, Cashier

Jersey Mike's Subs
07.2023 - 12.2024

Grill Cook, Cashier

McDonald's
09.2021 - 06.2023

High School Diploma -

Whitmer High School

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