Phillip England
Cary,NC
Summary
A young experienced professional with a strong background in customer focused roles. Skilled in effective communication, brand representation, and attentive service. Adaptable team player with a keen eye for detail. Proficient in sales, client relations, and phone etiquette. Demonstrates optimism, punctuality, and versatility.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stylist and Sales Representative
Lane Bryant
Raleigh
02.2024 - 05.2024
- Helped to deliver exceptional customer service and advice on products that fit the needs of the client
- Measured and sized clients to help find products of the correct size
- Organized, stocked, and maintained products and store layout properties
- Operated a POS system and handled cash while engaging with the client.
Lab Technician
Isley Innovation Hub
Greenville
08.2023 - 01.2024
- Helped students and staff use the equipment and trained them properly on how to use them
- Organization of workspace in order to keep the environment clean and equipment in proper working order
- Performed quality control tests to ensure equipment performance and accuracy
- Participated, scheduled, and hosted events for ECU’s College of School of Business & Entrepreneurship
- Followed safety protocols and procedures to maintain a safe working environment.
Seasonal Guide (Robotics Ambassador)
Mirey Robotics
Raleigh
07.2023 - 08.2023
- Delivered engaging and informative commentary to patrons during tours – helping drive sales
- Collaborated with other staff members to ensure smooth operation of daily activities
- Performed maintenance on robots
- Answered questions from visitors and provided directions as needed
- Trained other tour guides, docents and volunteers.
Retail Stock and Sales Associate
Spectrum Paint
Raleigh
05.2022 - 08.2022
- Inventoried stock and requestioned new inventory
- Maintained knowledge of current sales, promotions and policies regarding payments, returns and exchanges
- Assisted customers with product selection and purchasing decisions
- Placed special orders, submitted online orders or contacted other stores to find desired items.
Retail Stock Associate
Capel Rugs
Raleigh
02.2022 - 05.2022
- Stocked shelves, racks and cases with new or transferred merchandise
- Organized warehouse storage areas for maximum efficiency in stocking processes
- Cleaned display cases, shelves and aisles
- Assisted customers with locating products throughout the store and provided helpful advance when needed
- Demonstrated ability to work in a fast-paced environment while multitasking and prioritizing tasks.
Education
Associate of Science - Industrial Technologies & Engineering
Wake Technical Community College
Raleigh, NC06-2025
High School Diploma -
Sanderson High School
Raleigh, NC06-2022
Skills
- Active Listening
- Excellent Communication
- Brand Promotion
- Trend Monitoring
- Teamwork and Collaboration
- Collaborative and Engaging
- Optimistic and Kind Demeanor
- Retail Sales
- Articulate and Punctual
- Product Demos
- Detail Oriented
- Cash Handling
- Versatile and Resilient Work Ethic
- Hospitality and Client Relations
- Phone Etiquette
- Apparel Styling and Measurement
- Customer Consultation
- Customer Service
Certification
Food Handlers Certification - June 2024 to Present
Certificate of Completion for the Fundamentals of Project Management - January 2020 to Present
Certificate for Print and Digital Publication using Adobe - May 2019 to Present
Certificate of Promotion for First Degree Probationary Black Belt - October 2018 to Present
Timeline
Stylist and Sales Representative
Lane Bryant
02.2024 - 05.2024
Lab Technician
Isley Innovation Hub
08.2023 - 01.2024
Seasonal Guide (Robotics Ambassador)
Mirey Robotics
07.2023 - 08.2023
Retail Stock and Sales Associate
Spectrum Paint
05.2022 - 08.2022
Retail Stock Associate
Capel Rugs
02.2022 - 05.2022
Associate of Science - Industrial Technologies & Engineering
Wake Technical Community College
High School Diploma -
Sanderson High School