Phillip Evetts
Corpus Christi,TX
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
11
11
years of professional experience
Work History
Service Technician Supervisor
Superior Trailer Sales
06.2019 - Current
- Highly skilled and dependable with hands-on experience and excellent training to perform service, diagnostics, and repairs on domestic and imported automobiles and trailers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Conducted regular safety inspections to ensure compliance with industry regulations and maintain a safe working environment.
- Coordinated schedules for multiple service technicians, ensuring optimal coverage for client needs.
- Managed inventory of tools, parts, and equipment to minimize delays in service delivery.
- Optimized workflow by assigning tasks based on each technician''s expertise and availability.
- Ensured high-quality workmanship by monitoring job progress and conducting final inspections before returning equipment to customers.
- Provided exceptional customer support through clear communication of repair timelines, status updates, and post-service follow-up calls.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Contributed to the success of the service department by providing excellent customer service and clear communication regarding vehicle maintenance needs.
- Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
Technician/Mechanic
Joe's Mobile Mechanic
06.2014 - Current
- Provide prompt, efficient, and courteous customer service to an average of 100 customers per month.
- Maintained constant dedication to quality, maximized accuracy, and ensured job were completed correctly the first time.
- Tire installation, exhaust, brakes, shocks, axles, a/c, heating, alternators, starters, electrical work, power windows , dash, lights, etc.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Disassembled defective parts to make proper repairs.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Repaired and replaced worn and damaged components.
- Check brake systems and determined need of pad replacement, disc turning, or other maintenance requirements. Have replaced brake systems on various vehicles.
- Experienced in replacing exhaust, suspensions, steering gear boxes, and other systems for both foreign and domestic automotive brands.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Experience working on forklifts such as steering components and hydraulic cylinders.
- Advanced through program faster than other trainees by maintaining commitment to continually increasing knowledge and skills.
- Maintained constant dedication to quality, maximized accuracy, and assured jobs were completed correctly and in a timely manner.
Synthetic Fabricator
Kennedy Wire Rope & Sling Company Inc
06.2013 - 06.2019
- Enhanced product quality by conducting regular inspections and maintaining strict adherence to industry standards.
- Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
- Streamlined assembly operations by optimizing workflow and reducing bottlenecks in production.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Performed routine maintenance on fabrication equipment to ensure optimal performance levels during high-demand periods.
- Reinforced customer satisfaction by promptly addressing concerns or issues related to product quality or performance in a professional manner.
- Collaborated with team members to complete projects accurately and quickly.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Inspected equipment and materials to verify safety and quality standards.
- Completed tasks on time to meet quality and safety standards.
- Recognized and reported defective material and equipment to shift supervisor.
- Participated in projects requiring assembly of large and small components.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
Education
High School Diploma -
Centennial High School
Bakersfield, CASkills
- Diagnostic Abilities
- Electrical Systems
- Knowledge of principles or engine operations
- Computer literate
- Attention to Detail
- Installation and Repair
- Equipment Inspection
- Valid Driver's License
- Troubleshooting Ability
- Mechanical Abilities
- Adaptability and Flexibility
- Equipment Maintenance
Timeline
Service Technician Supervisor
Superior Trailer Sales
06.2019 - Current
Technician/Mechanic
Joe's Mobile Mechanic
06.2014 - Current
Synthetic Fabricator
Kennedy Wire Rope & Sling Company Inc
06.2013 - 06.2019
High School Diploma -
Centennial High School
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