PHILLIP FIELDS
Market Sales Leader
Cromona,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Market Sales Leader
Bimbo® Bakeries USA
Pikeville, KY
01.1999 - Current
- Responsible for 12 route sales professionals within 2 sales centers.
- Maintain a safety-first culture environment through safety interactions, near misses and hazardous conditions.
- Improve sales team performance with ongoing coaching, training and one-on-one mentoring.
- Coach a positive work environment by keeping open communication lines, promoting teamwork, and recognizing individual achievements of the team members.
- Develop relationships with clients for long-term partnerships.
- Provide leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitor daily sales performance and provided feedback to each team member.
- Assist route sales professionals, in developing customer relationships, and building customer loyalty.
- Communicate customer feedback and complaints to team members to promote proper resolution.
- Utilize DSDE; sales driven data and merchandising best practices
- Building strong relationships with clients by following up on sales data results and implementing new products.
- Develop and implement strategies to increase sales and improve customer service.
Assistant Store Manager
Saba Food Store
Pound, VA
02.1996 - 01.1999
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Assistant Store Manager
Shop Rite Food Market
Neon, KY
02.1994 - 01.1996
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Butcher
SuperThrift
08.1992 - 02.1994
Education
High School Diploma -
Jenkins Independent High School
Jenkins, KY 05.2001 -
Skills
- Performance Tracking
Employee Coaching
Organizational Skills
Effective Communication
Staff Management
Relationship Building
Data-driven decision-making
Key account growth
Sales Presentations
Customer Engagement
Sales Coaching
Performance Tracking
Timeline
High School Diploma -
Jenkins Independent High School
05.2001 -
Market Sales Leader
Bimbo® Bakeries USA
01.1999 - Current
Assistant Store Manager
Saba Food Store
02.1996 - 01.1999
Assistant Store Manager
Shop Rite Food Market
02.1994 - 01.1996
Butcher
SuperThrift
08.1992 - 02.1994
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