Phillip Foss
Sales
Shelby Township ,MI
Summary
Hardworking Regional Sales Manager with [Number] years of experience in [Type] industry. Known for coordinating teams effectively to meet sales objectives. Highly personable and diplomatic communicator. Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. [Number]-year progressive career background combined with dedication to corporate growth and development.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Michael Business Machines - MBM
11.2007 - 06.2023
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Mortgage Loan Officer
John Adams Mortgage
11.2003 - 05.2007
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained different types of loans pertaining to client situations.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Checked loan documents for accuracy prior to closing.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Monitored pipelines to track and log status of loans.
- Processed loan applications and monitored progress from start to finish.
Advertising Account Executive
AT&T Yellow Pages
08.1992 - 07.2003
- Helped customers in determining design and layout of sold and spec ads.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Made outbound calls to existing customers to upsell advertising packages.
- Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Consistently hit and exceeded sales goals by 120%
Vending Manager
CDP - Copy Duplicating Products
04.1984 - 07.1992
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Business Owner/Operator
Authorized Rentals
01.1982 - 12.1984
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Warehouse Manager
Northern Business Supply
06.1979 - 10.1982
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Accounts Receivable Clerk
Northern Business Supply
06.1979 - 10.1982
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Generated monthly accounts receivable reports to submit developments for management review.
Sales Representative
Northern Business Supply
06.1979 - 10.1982
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
Education
No Degree - Business Administration
Schoolcraft College
Livonia, MINo Degree - Sales And Marketing Education
Oakland Community Collage
Farmington Hills, MINo Degree - Business Administration And Management
University of Phoenix
Troy, MISkills
- Customer Base Development
- Budget Management
- Project Management
- Upselling and Cross Selling
- Conflict Resolution
- Sales Leadership
- Forecasting and Reporting
- Business Development and Planning
- Product and Service Knowledge
- Order Management
- Quote Preparation
- Staff Coordination
- Operations Management
Accomplishments
- Increased sales [number]% by developing new marketing initiatives.
- Spearheaded development of [description] program.
- Achieved [Result] through effectively helping with [Task].
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Section name
Traveling to Golf, boat or hunt, count me in.
Timeline
Regional Sales Manager
Michael Business Machines - MBM
11.2007 - 06.2023
Mortgage Loan Officer
John Adams Mortgage
11.2003 - 05.2007
Advertising Account Executive
AT&T Yellow Pages
08.1992 - 07.2003
Vending Manager
CDP - Copy Duplicating Products
04.1984 - 07.1992
Business Owner/Operator
Authorized Rentals
01.1982 - 12.1984
Warehouse Manager
Northern Business Supply
06.1979 - 10.1982
Accounts Receivable Clerk
Northern Business Supply
06.1979 - 10.1982
Sales Representative
Northern Business Supply
06.1979 - 10.1982
No Degree - Business Administration
Schoolcraft College
No Degree - Sales And Marketing Education
Oakland Community Collage
No Degree - Business Administration And Management
University of Phoenix
Similar Profiles
ALEXIS GilALEXIS Gil
Hod Carrier at MBMHod Carrier at MBM
NIYAS MOOSANIYAS MOOSA
Sales executive at MBMSales executive at MBM
Egor GlushkovEgor Glushkov
Stagiaire at MBMStagiaire at MBM
Kathryn EngelhardtKathryn Engelhardt
Special Education Teacher at Anchor Bay School DistrictSpecial Education Teacher at Anchor Bay School District
Laura PickrahnLaura Pickrahn
Podcast Producer at Glitterfox MediaPodcast Producer at Glitterfox Media