Phillip George
Pompano Beach
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Lube Technician
Mobil 1 Lube Express
Coral Springs
03.2021 - Current
- Performed oil changes and fluid checks for various vehicle types.
- Assisted customers in selecting appropriate services and products.
- Maintained cleanliness and organization in service area and equipment.
- Followed safety protocols while handling hazardous materials and tools.
- Conducted inspections to identify vehicle maintenance needs and issues.
- Collaborated with team members to ensure efficient service delivery.
- Trained new employees on standard procedures and customer service practices.
- Performed oil changes and lubrication services on a variety of vehicles.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Customer Service Cashier
AutoZone
Coral Springs
02.2020 - 02.2022
- Processed customer transactions efficiently and accurately at busy retail location.
- Assisted customers with product inquiries and provided exceptional service support.
- Managed cash register operations, ensuring proper cash handling and reconciliation.
- Collaborated with team members to maintain a clean and organized workspace.
- Trained new staff on cash handling procedures and customer service protocols.
- Implemented promotional displays to enhance product visibility in the store.
- Maintained knowledge of store policies and promotions to assist customers effectively.
Sales Associate
Edu first
Tamarac
01.2016 - 01.2019
- Assisted customers with product selection and provided tailored recommendations.
- Maintained product displays to enhance store aesthetics and customer experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve service.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Greeted customers and provided exceptional customer service.
Deli Clerk
Winn Dixie
Coral Springs
12.2014 - 01.2017
- Assisted customers with deli selections and provided product recommendations.
- Prepared and sliced meats, cheeses, and other deli items to customer specifications.
- Maintained cleanliness and organization of deli display cases and workstations.
- Operated slicing machines and scales while adhering to safety standards.
- Collaborated with team members to ensure efficient service during peak hours.
- Educated customers on various products, including specialty meats and cheeses.
- Managed inventory by restocking supplies and monitoring product freshness.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Customer Service Representative
Palm Bay Hotel & Conference
Palm Bay
06.2013 - 11.2014
- Facilitated guest check-in and check-out procedures with efficiency
- Supported team members during busy periods to enhance service quality.
- Responded to guest inquiries and resolved issues promptly.
- Managed reservations using hotel management software effectively.
- Collaborated with housekeeping to ensure rooms met guest expectations.
- Provided information on hotel services, amenities, and local attractions regularly.
- Handled billing inquiries and processed payments accurately.
- Maintained a clean and organized front desk area consistently.
Education
High School Diploma -
Coral Springs High School
Coral Springs, FL01-2015
Some College (No Degree) - Automotive Engineering
Atlantic Technical College
Pompano Beach, FLSkills
- Oil change
- Fluid checks
- Vehicle inspection
- Equipment maintenance
- Safety protocols
- Customer relationship management
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Customer service
References
References available upon request.
Timeline
Lube Technician
Mobil 1 Lube Express
03.2021 - Current
Customer Service Cashier
AutoZone
02.2020 - 02.2022
Sales Associate
Edu first
01.2016 - 01.2019
Deli Clerk
Winn Dixie
12.2014 - 01.2017
Customer Service Representative
Palm Bay Hotel & Conference
06.2013 - 11.2014
High School Diploma -
Coral Springs High School
Some College (No Degree) - Automotive Engineering
Atlantic Technical College
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