Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
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Phillip Greenfeder

Phillip Greenfeder

Currently Unemployed

Summary

Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Branch Manager

General Floor
Bethlehem, PA
12.2021 - 10.2023
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Assessed employee performance and developed improvement plans.
  • Maintained friendly and professional customer interactions.
  • Boosted sales and customer loyalty through incentive programs.
  • Consulted customers to boost product sales and services.

Counter Sales

General Floor
Bethlehem, PA
12.2020 - 12.2021
  • Paid attention to detail while completing assignments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.

Sales Specialist

Lowe's Home Improvement
Port Charlotte , FL
10.2011 - 11.2020
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Created and implemented sales strategies to successfully meet company targets.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Supported retail distributors, dealers and customers through in-person and telephone support.

Education

High School Diploma -

North Warren Regional Highschool
Blairstown Nj
09.2004 - 2008.06

Skills

    Relationship building and management

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Accomplishments

  • Received the “Top Sales in the region Award” for exemplary performance and recognition for handling the largest account in the company.
  • Repeatedly received recognition from superiors for excellence in service.
  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
  • Supervised team of 4 staff members.

Software

Microsoft Office

Certification

Licensed Fork Lift Driver - 2023

Timeline

Branch Manager

General Floor
12.2021 - 10.2023

Counter Sales

General Floor
12.2020 - 12.2021

Sales Specialist

Lowe's Home Improvement
10.2011 - 11.2020

High School Diploma -

North Warren Regional Highschool
09.2004 - 2008.06

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Phillip GreenfederCurrently Unemployed