Phillip Gross
Cape Girardeau,MO
Summary
Results-driven operations leader with experience supervising high-volume automated warehouse operations, leading cross-functional teams, and optimizing workflow efficiency in fast-paced manufacturing environments. Skilled in SAP, Kronos, inventory management, labor coordination, and continuous improvement, with a strong background in warehouse operations and systems support.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor
Nestle Purina PetCare
Bloomfield, MO
04.2026 - Current
- Directed daily warehouse operations in a high-volume ASRS environment, ensuring efficient shipping, receiving, inventory flow, staffing, and production support.
- Managed workflow coordination and labor allocation to achieve productivity goals and reduce downtime across operations.
- Utilized SAP Kronos and warehouse management systems to ensure inventory accuracy, address operational issues, and promote continuous improvement initiatives.
Sr. Inventory Control Coordinator
Nestlé Purina
07.2025 - 04.2026
- Analyzed ASRS (Automated Storage & Retrieval System) data to identify inefficiencies, improving throughput by 3% through data-driven insights.
- Leveraged real-time operational data to optimize inventory accuracy, increasing accuracy by 5%.
- Partnered with cross-functional teams to translate data insights into process improvements, improving overall efficiency by 10%.
Quality Lead
Procter & Gamble
04.2022 - 07.2025
- Conducted data analysis on product quality and performance trends, reducing customer complaints by 25% through targeted corrective actions.
- Improved reporting workflows, reducing turnaround time by 5% and increasing visibility into quality metrics.
- Performed root cause analysis using operational data to identify defects and drive continuous improvement initiatives.
HSE Lead
Bayer
09.2013 - 04.2022
- Analyzed safety and operational data to identify risk patterns, reducing workplace incidents by 35% through data-driven initiatives.
- Developed reporting and tracking mechanisms to monitor compliance and performance trends.
Education
Master of Science - Information Systems, Software Engineering Management
Strayer University
Bachelor of Business Administration - Project Management
Strayer University
Skills
- Warehouse Operations Management
- ASRS (Automated Storage & Retrieval Systems)
- Inventory Control & Cycle Counting
- SAP ERP
- Kronos Workforce Management
- Shipping & Receiving Operations
- Labor Planning & Staffing
- Team Leadership & Employee Development
- Operations Coordination
- Continuous Improvement
- Lean Manufacturing Principles
- Process Optimization
- Production Support Operations
- Safety & Compliance Management
- Workflow Analysis
- Problem Solving & Decision Making
- Cross-Functional Communication
- Microsoft Excel
- Data Analysis & Reporting
- SQL Fundamentals
- Project Management
- Warehouse Management Systems (WMS)
- Quality Assurance & Process Control
- Time Management
- Conflict Resolution
- Leadership Under Pressure
Timeline
Warehouse Supervisor
Nestle Purina PetCare
04.2026 - Current
Sr. Inventory Control Coordinator
Nestlé Purina
07.2025 - 04.2026
Quality Lead
Procter & Gamble
04.2022 - 07.2025
HSE Lead
Bayer
09.2013 - 04.2022
Master of Science - Information Systems, Software Engineering Management
Strayer University
Bachelor of Business Administration - Project Management
Strayer University