PHILLIP GUADAGNA
Oakley,CA
Summary
Production and Release Manager with 6+ years of experience in XR and gaming environments, coordinating third-party developer support, asset submissions, release pipelines, and QA across Console, Mobile, and PCVR platforms. Known for streamlining documentation, improving internal standards, and supporting product launches through stakeholder collaboration. Proficient in Jira, Confluence, Power BI, and Salesforce. Experienced in working remotely with international teams.
Overview
12
12
years of professional experience
Work History
RELEASE MANAGER
HTC Vive
10.2022 - 02.2025
- Managed submission and release processes for third-party games and apps across multiple platforms to ensure compliance with global publishing standards.
- Served as primary liaison between internal QA teams and external developers, ensuring timely feedback on asset and build submissions.
- Provided detailed feedback to developers to help improve their submissions for release on VIVEPORT.
- Collaborated with Dev Support and Content Acquisition to resolve partner issues pre-launch.
- Assisted QA teams with content testing and validation to ensure app quality before publication.
- Streamlined and updated Content Quality Submission Guidelines and developer-facing documentation to reduce confusion and increase efficiency.
- Identified and resolved pain points in the VIVEPORT submission process through collaborative documentation updates.
- Contributed feedback on Viverse development, improving the overall design and developer experience.
- Tracked internal and partner asset deadlines and followed up with stakeholders to ensure on-time reviews and approvals.
RELEASE MANAGER / DEV SUPPORT / QA MANAGER
Pico Interactive
03.2018 - 06.2022
- Supported third-party developers through the entire release lifecycle, ensuring games and apps met platform requirements and guidelines, which improved compliance and reduced launch delays.
- Acted as the main contact point between developers, internal QA, and production teams, facilitating clear communication and feedback exchange, which enhanced project alignment and reduced misunderstandings.
- Led the QA process, including bug writing standards and testing workflows, which maintained quality benchmarks and ensured smooth development and submission phases.
- Coordinated with marketing and production teams on launch planning, including asset collection, localization, and pricing, which streamlined the launch process and improved market readiness.
- Developed and maintained onboarding documentation and Content Quality Certification (CQC) materials for external developers, which facilitated smoother onboarding and ensured consistent quality standards.
- Shared weekly progress updates with stakeholders on in-development titles and submissions.
- Delivered feedback and technical support to developers throughout development and submission.
- Managed international publishing requirements, including guidelines specific to the Chinese market.
SOCIAL MEDIA MANAGER
Pico Interactive
03.2018 - 06.2022
- Created and managed paid and organic B2B and B2C campaigns through LinkedIn and Facebook.
- Oversaw tone and branding for all social channels and directed external social media teams.
- Reviewed and approved third-party content; managed Discord for Pico Studios community outreach.
COMMUNITY SPECIALIST
Wargaming America
01.2013 - 01.2018
- Scheduled and created daily content across forums, Reddit, and social platforms for World of Warplanes, enhancing community engagement and visibility.
- Collaborated with Production to support launches and campaigns via social strategy and community contests.
- Created visual assets in Photoshop; prepared monthly analytics reports and player sentiment summaries for Development and Production teams.
QA TESTER
Sega of America
- Performed bug testing on console and mobile titles, including PlayStation, Xbox, PSP, Android, and iOS.
- Logged and regressed bugs; reviewed in-game English text for accuracy and quality.
Education
Bachelor of Science - Media Art and Animation
Art Institute of California
San FranciscoSkills
- Jira
- Confluence
- Power BI
- Salesforce
- QA Processes
- Release Management
- Developer Support
- Documentation
- Partner Communication
- Workflow Optimization
- Cross-Functional Collaboration
- Console
- Android Mobile
- PCVR
- XR
- Milestone Coordination
- Weekly Reporting
- Asset Schedule Management
Skills And Tools
Jira, Confluence, Power BI, Salesforce, QA Processes, Release Management, Developer Support, Documentation, Partner Communication, Workflow Optimization, Cross-Functional Collaboration, Console, Android Mobile, PCVR, XR, Milestone Coordination, Weekly Reporting, Asset Schedule Management
Timeline
RELEASE MANAGER
HTC Vive
10.2022 - 02.2025
RELEASE MANAGER / DEV SUPPORT / QA MANAGER
Pico Interactive
03.2018 - 06.2022
SOCIAL MEDIA MANAGER
Pico Interactive
03.2018 - 06.2022
COMMUNITY SPECIALIST
Wargaming America
01.2013 - 01.2018
QA TESTER
Sega of America
Bachelor of Science - Media Art and Animation
Art Institute of California
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