Phillip Guzman, Jr

• Assisted team members with tasks that require group effort.
• Performed quality checks on products and materials to identify any defects.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
• Increased productivity with effective communication and collaboration among team members.
• Improved worksite safety by consistently adhering to established protocols and regulations.
• Notified supervisors of defective equipment or material.

Backroom Associate

• Followed proper procedures for item receipt, storage and inventory control.
• Maintained orderly stockroom for ease of retrieval.
• Developed and maintained successful working relationships with colleagues.
• Conducted periodic audits to verify inventory accuracy.
• Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
• Assisted with merchandise stocking and replenishment in backroom and on sales floor.
• Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.

Front End Team Lead

• Managed client relationships by communicating project progress updates regularly and addressing any concerns proactively.
• Led a team of developers to complete project milestones on time, resulting in successful product launches.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• May 2014 to July 2019 - Previously

• Responsible for ordering materials needed for job site
• Supervision of 6 to 8 employees on multiple job sites
• Entrusted with making determinations on tasks.
• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Conducted thorough inspections of finished products to ensure compliance with client specifications and industry standards.
• Cut, bent and shaped metal sheets and components to meet specific project requirements.
• Prepared detailed documentation for each project, including accurate measurements, drawings, and assembly instructions.

• Assemble and disassemble flight simulators
• Organize and plan logistics for shipping and receiving of materials
• Install hydraulic systems for flight simulators.

• Took patients vitals
• Accounts payable/receivable
• Administered injections, blood draws and suture removal
• Assisted physician and physician assistant with the care of over 300 patients on a day to day basis.

• Responsible for ordering materials needed for job site
• Supervision of 6 to 8 employees on multiple job sites
• Entrusted with making determinations on tasks.
• Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
• Conducted thorough inspections of finished products to ensure compliance with client specifications and industry standards.
• Cut, bent and shaped metal sheets and components to meet specific project requirements.
• Prepared detailed documentation for each project, including accurate measurements, drawings, and assembly instructions.