Phillip Hoxsey
Marseilles,IL
Summary
Dynamic hospitality professional with a proven track record in managing high-end events, maintenance, safety, and operational efficiency. Known for driving successful cost-saving initiatives and implementing impactful facility improvements to enhance guest experiences. Dedicated to fostering team collaboration and consistently achieving results while adapting to evolving demands in a fast-paced environment. Expertise in strategic planning and problem-solving ensures the delivery of exceptional quality standards and strict compliance across all operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Facilities /New Construction
YMCA of Ottawa
01.2022 - 01.2026
- Assisted in design and structure of new YMCA Ottawa location including working hand in hand with design architect.
- Oversee maintenance teams, custodial staff, building supervisors, contractors, ensuring all protocols are safe and efficient.
- Developed and implemented comprehensive maintenance programs for new building, grounds, electrical and HVAC.
- Ensure compliance with all state, local, and federal building codes, fire codes, OSHA, and environmental regulations.
- Develop, monitor and manage annual building and grounds budget including purchasing and tracking expenditures.
- Helped coach and mentor team members including
Food & Beverage Director/Banquet Operations
Seven Bridges Golf Club
Woodridge, IL, USA
01.2019 - 01.2022
- Ran up to 72 large weddings of 200 guests a season with awards for service in 'Wedding Wire' & 'The Knot' yearly.
- Ran over 150 bridal showers and golf outing dinners.
- Responsible for over 50 employees and scheduling.
- Increased our yelp score from 4.1 to 4.4 stars in 2 years.
- Improved food inventory to 22% and beverage cost at 18% consistently.
- Helped develop other managers as well as groom our chef professionally.
- Created several menus for full-service restaurant as well as holiday events.
- Responsible for all purchasing daily.
- Budget and Profit Loss pro.
Assistant General Manager
Bar Takito
Chicago, IL, USA
01.2015 - 01.2019
- Oversee the operations of both front and back of house.
- Helped to increase revenue 17% from the previous year.
- Implemented new manager techniques to increase operational efficiency.
- Introduced Takito Brand to new POS Systems resulting in 14% bar inventory and a 22% food cost.
- Work collaboratively with the General Manager to set goals and par for weekly forecasting as related to sales and purchasing.
- Cultivated long-term high-performance team members through weekly development.
- Recognized in multiple Yelp and Trip Advisor posts for excellent service.
Bar / Beverage Manager
Doc B’s a div. of Not Just Burgers LLC
Chicago, IL, USA
01.2012 - 01.2015
- Helped in labor reduction of 8% in first year with company.
- Responsible for onboarding staff for multiple Doc B’s locations.
- Ran daily pre shift meetings to motivate and educate my staff.
- Responsible for implementing specific company standards on a daily basis.
- Created and implemented new cocktails for the Doc B’s Brand.
- Noticed as the employee of the month August 2017.
- Increased revenue of restaurant by 11% annually through outside catering sales and marketing.
Education
Bachelor of Science - Hospitality
Illinois State University
Skills
- Exceptional Communication Skills
- Expert user of Microsoft Office suite
- Proficient with Aloha
- Proficient with Opera
- Proficient with Open Table
- Proficient with Point of Sale Systems
- Three years of 5 Diamond Hotel Experience
- Opening Restaurant Experience
- Bilingual Spanish
- Consulting
Certification
SERV Safe Management, 2026-01-01
Languages
English
Native or Bilingual
Timeline
Director of Facilities /New Construction
YMCA of Ottawa
01.2022 - 01.2026
Food & Beverage Director/Banquet Operations
Seven Bridges Golf Club
01.2019 - 01.2022
Assistant General Manager
Bar Takito
01.2015 - 01.2019
Bar / Beverage Manager
Doc B’s a div. of Not Just Burgers LLC
01.2012 - 01.2015
Bachelor of Science - Hospitality
Illinois State University