Phillip Hubbard
Indianapolis,IN
Summary
Assistant Manager with several years in management in the plasma industry. Goal oriented while maintaining strict quality standards. Excellent verbal and written communication skills with vast experience solving issues that may arise with customers or employees.
Overview
6
6
years of professional experience
Work History
Assistant Manager - Operations
Octapharma Plasma Inc.
Indianapolis, Indiana
12.2020 - Current
- Assist Donor Center Director in daily operational function of donor center and assumes managerial responsibilities in their absence
- Ensures compliance with facility SOP’s, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements
- Performs opening and closing duties
- Conducts monthly staff meetings and documentation
- Hires, motivates and evaluates center personnel based on established guidelines
- Provides leadership for employee relations through effective communication, coaching, training and development
Donor Floor Supervisor
Octapharma Plasma Inc.
Indianapolis, Indiana
08.2019 - 12.2020
- Maintain donor floor operations to include plasmapharesis donation procedures to ensure donor safety and quality of product
- Supervise and perform venipuncture and plasma collection
- Oversee operation and maintenance of automated plasmapheresis machines
- Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Prepares weekly staffing schedules
- Coordinates staff activities to increase efficiency
- Performs performance reviews of donor floor staff
- Educates new donors on use of products made from donated plasma
Donor Floor Group Lead
CSL Plasma
Indianapolis, Indiana
07.2016 - 08.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Science - Communication Studies
Ball State University
Muncie, IN07.2000
Skills
- Customer service skills
- Strong work ethic
- Good verbal/written communication skills
- Strong organizational skills
- Strong interpersonal skills
- Excellent work ethic
- Good listening skills
- Decision Making
- Responsible
- Self-Motivated
- Conflict Resolution
Timeline
Assistant Manager - Operations
Octapharma Plasma Inc.
12.2020 - Current
Donor Floor Supervisor
Octapharma Plasma Inc.
08.2019 - 12.2020
Donor Floor Group Lead
CSL Plasma
07.2016 - 08.2019
Bachelor of Science - Communication Studies
Ball State University
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