Phillip Humphrey
Woodburn,OR
Summary
Dynamic and personable Barista with a proven track record of delivering exceptional customer service and maintaining high-quality standards in the coffee industry. Expertise in processing payments, handling food safely, and efficiently preparing a diverse range of coffee beverages while fostering a welcoming atmosphere. Recognized for adaptability and teamwork, consistently addressing customer needs and supporting colleagues to enhance overall service efficiency. Additionally experienced in operating construction tools and machinery, demonstrating versatility and reliability across various fast-paced environments.
Overview
12
12
years of professional experience
7
7
Certification
Work History
Barista
Starbucks
06.2025 - Current
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Implemented eco-friendly practices, significantly reducing waste and promoting sustainability within caf��.
- Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Used POS system to accurately enter orders and process payments.
- Negotiated with suppliers for better pricing on high-quality beans, enhancing product quality while maintaining profit margins.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Led monthly coffee tasting events to educate customers on different coffee varieties and brewing methods, increasing sales of premium products.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Developed team schedules to ensure adequate staffing for busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Laborer Apprentice
NW Flooring Solutions
06.2024 - 02.2025
- Sealed joints with mortar or cement to achieve design looks and promote longevity.
- Incorporated site blueprints and customer preferences to plan work and achieve desired patterns.
- Inspected tiled areas to evaluate repairs needed and submit labor, material and supply estimates.
- Applied protective materials to reduce damage, dust and debris.
- Leveraged power saws or tile cutters to cut materials to specified sizes for installation.
- Operated machines to mix mortar, thinset and grout according to standard formulas.
- Helped supervisors create cost estimates for tile installation projects.
- Completed skilled repairs of existing tile installations.
- Followed strict safety standards for customer and worker protection.
- Documented tile materials and supplies used in each project for proper recordkeeping and billing.
- Used specialized tools and equipment to cut, shape and install tile.
- Mentor apprentices in flooring techniques and safety protocols to enhance team performance.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Inspected tools and equipment to maintain safety and efficiency.
- Installed carpet, hardwood and tile flooring in commercial and residential buildings.
- Followed safety protocols on job sites.
- Operated variety of power tools and hand tools.
- Dismantled constructing scaffolding, bracing and other temporary structures for construction sites.
- Assisted with plastering, tiling and carpentry.
- Painted walls, ceilings and other surfaces.
- Set up ladders and other access equipment.
- Cleared work sites of hazardous items.
- Unloaded and stored construction materials.
- Removed debris and waste from job sites.
Cook
Gourmet Bros.
06.2022 - 01.2025
- Operated kitchen equipment safely and efficiently, adhering to safety protocols.
- Followed recipes and chef instructions to prepare food correctly.
- Transported food items from storage areas to kitchen for prepping.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Assisted in training new kitchen hands, leading to more competent and efficient kitchen staff.
- Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.
- Cleaned and maintained work areas, equipment and utensils.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed food safety practices and sanitation guidelines.
- Lifted and carried heavy materials.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Pushed, pulled and transported large loads and objects.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Supported kitchen operations by preparing ingredients and maintaining cleanliness standards.
- Coordinated and set up dining areas, enhancing overall event presentation and atmosphere.
- Provided exceptional customer service during events, ensuring guest satisfaction and timely meal service.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Enhanced guest experience by providing exceptional service during catered events.
- Arranged linens and table settings according to seating plan and event theme.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Maintained proper food temperature control, preventing spoilage and ensuring optimal taste quality for guests.
- Provided professional beverage service, including wine selection guidance and pairing recommendations.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Answered guest questions about event plans and food service choices.
- Served meals to customers according to established guidelines.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and safe work environment.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Processed customer payments to accurately record transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Monitored staff money handling for suspicious behaviors like card skimming.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Laborer Apprentice
CivilWorks NW, Inc.
02.2024 - 04.2024
- Train new hires on advanced flooring tools and materials to boost operational readiness.
- Ensured accurate inventory management by maintaining records of tools, equipment, and supplies used during each project phase.
- Promoted a positive work environment by collaborating effectively with diverse team members while completing shared tasks.
- Inspected tools and equipment to maintain safety and efficiency.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Consistently met deadlines through diligent work ethic and effective prioritization of tasks.
- Demonstrated flexibility in adapting to changes in workload or priorities within the laboratory, effectively managing time and resources to deliver consistent results.
- Documented daily activities thoroughly using incident reports, logs, or other departmental paperwork maintaining clear records for future reference.
- Assisted in the development of standard operating procedures, improving consistency across the entire team''s work output.
Laborer Apprentice
Interlaken Inc.
08.2023 - 12.2023
- Maintained accurate documentation of work completed, including measurements, materials used, and any deviations from initial plans.
- Conducted thorough pre-installation site inspections to assess and prepare groundwork for pipe laying, minimizing disruptions.
- Adapted to diverse working conditions, from urban environments to remote locations, ensuring high-quality work regardless of setting.
- Operated heavy machinery for excavation and trenching, enhancing project efficiency.
- Used hand signals to direct equipment operators and alert to hazards.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Preserved historical site integrity during renovations by carefully planning and executing pipe installations around protected areas.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Maintained gardening tools by replacing blades and fluids.
- Familiar with use of hand signaling procedures.
- Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Organized and maintained site equipment during slow hours.
- Conducted regular equipment inspections to ensure all signaling devices were fully functional and met regulatory standards.
- Improved traffic safety by effectively directing and controlling vehicular flow at construction sites.
- Guided or controlled vehicular or pedestrian traffic at street and railroad crossings and construction sites.
- Educated pedestrians about crossing rules and road safety.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Escorted pedestrians and young children across streets near school.
- Installed warning flags and used hand signals to catch drivers' attention about hazards.
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Worked with superiors to develop optimal traffic routing and control plans for each site.
Laborer Apprentice
Cat Works, LLC
09.2022 - 08.2023
- Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
- Filled potholes and smoothed out rough surfaces.
- Repaired signs and fences quickly to avoid accidents and mishaps.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Operated all heavy equipment properly according to employer safety specifications.
- Measured out jobs and calculated materials needed.
- Directed traffic around site locations using appropriate signage and team communication.
- Clear areas in preparation for laying down asphalt.
- Reduced project delays with efficient execution of assigned tasks and adherence to project timelines.
- Facilitated smooth traffic flow around construction zones, setting up appropriate signage and barriers for public safety.
- Collaborated with team members to efficiently execute daily tasks including loading/unloading materials, operating machinery, or hand tools when needed.
- Observed safety regulations on job sites to minimize accidents.
- Promoted a safety-conscious work environment by consistently adhering to OSHA regulations and company safety guidelines.
- Set up ladders, scaffolding, fences and temporary structures to prepare sites and protect public.
- Gathered and disposed of worksite debris to remove safety hazards.
- Reduced project completion time by efficiently organizing and executing tasks with team members.
- Continuously improved skills and knowledge in the demolition field through participation in training programs, industry workshops, and on-the-job learning experiences.
- Completed projects on or ahead of schedule due to effective collaboration with team members and strong organizational skills.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Conducted routine equipment inspections to ensure safety compliance and operational readiness.
- Operated heavy machinery including bulldozers, excavators, and loaders to complete construction projects efficiently.
- Collaborated with project managers to align equipment operations with project timelines and objectives.
- Trained junior operators on best practices for equipment operation and safety protocols.
- Developed strategies for improving workflow efficiency during high-pressure project phases.
- Enhanced site safety by rigorously following operational protocols and conducting regular equipment inspections.
- Reduced equipment downtime, performing routine maintenance and minor repairs.
- Improved fuel efficiency by monitoring equipment usage and implementing energy-saving techniques during operation.
- Improved safety records, leading by example in wearing protective gear and following all site safety guidelines.
- Strengthened adherence to environmental regulations, implementing best practices for waste management.
Laborer Apprentice
Kerr Contractors, Inc.
03.2022 - 06.2022
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Promoted a safe working environment by adhering to established safety protocols and procedures during daily tasks.
- Operated heavy machinery proficiently for tasks such as grading, snow removal, and vegetation management along highways.
- Coordinated with local authorities to ensure compliance with traffic regulations during maintenance activities.
- Collaborated with team members to execute emergency response procedures effectively.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Assisted with emergency response efforts during natural disasters or accidents affecting highways within assigned region.
- Removed snow, ice and debris from roadways after storms to clear major transportation routes.
- Supported traffic flow management during construction projects by setting up proper signage and traffic control devices.
- Improved highway safety by conducting regular inspections and promptly addressing identified issues.
- Increased driver satisfaction through diligent attention to detail in all aspects of highway maintenance work.
- Repaired signs and fences quickly to avoid accidents and mishaps.
- Managed inventory levels of materials and supplies to ensure timely completion of projects without unnecessary delays.
- Facilitated safer pedestrian crossings by maintaining and updating crosswalks and related signage.
- Collaborated with engineers in planning and executing various road improvement projects leading to increased efficiency in transportation networks.
- Enhanced effectiveness of drainage systems to prevent water accumulation and potential hazards.
- Improved traffic flow with installation of clearer, more effective signage.
- Maintained roadside vegetation, contributing to aesthetic appeal and safety of highways.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
- Supported emergency services, providing rapid roadway clearances in event of accidents or natural disasters.
- Improved roadway markings, ensuring they are visible and adhere to safety standards.
- Filled potholes and smoothed out rough surfaces.
- Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Assisted with irrigation system maintenance and repair.
- Inspected gardens for pests, weeds and diseases.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Operated machining equipment safely with team of operators.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Moved equipment between job locations using truck and trailer.
- Supported successful project completion within budget by meticulously planning machinery deployment.
- Improved safety records, leading by example in wearing protective gear and following all site safety guidelines.
- Increased project margins by optimizing fuel usage and minimizing machinery idle times.
Laborer Apprentice
Konell Construction & Demolition
01.2022 - 03.2022
- Assisted in demolition projects, clearing way for new constructions with precision and care.
- Performed demolition work on existing structures.
- Supported timely project completion, assisting in demolition tasks as needed.
- Improved project efficiency by developing and implementing detailed demolition plans.
- Used sledgehammers, drills and hydraulic tools for detail work prior to full demolition.
- Minimized downtime due to unforeseen obstacles by proactively planning contingencies in advance for potential challenges during the demolition process.
- Supported safe working environments through adherence to OSHA regulations during all phases of demolition work.
- Enhanced safety measures by consistently following demolition procedures and guidelines.
- Minimized damage to surrounding structures by employing controlled demolition techniques when necessary.
- Assisted in the timely completion of renovation projects by skillfully executing demolition tasks without causing unnecessary damage to surrounding structures.
Laborer Apprentice
LMC Construction
10.2021 - 11.2021
- Mentor apprentices in flooring techniques and safety protocols to enhance team performance.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Mixed and poured concrete for variety of projects.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Helped with erecting scaffolding and ladders.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Laborer Apprentice
Elder Demolition, Inc.
07.2021 - 10.2021
- Lead installation teams, optimizing workflow and ensuring project completion within deadlines.
- Oversee equipment maintenance, preventing downtime and extending tool life expectancy.
- Upheld high quality standards by following established protocols for material handling and waste disposal.
- Streamlined workflow processes with efficient organization of materials for easy access during various stages of construction projects.
- Increased workplace safety by consistently maintaining a clean and organized job site, removing hazards promptly.
- Demonstrated versatility in skill set by assisting with basic carpentry, masonry, electrical, and plumbing tasks as needed.
- Optimized resource usage by recycling or repurposing unused materials for other projects whenever possible.
- Reduced project delays by quickly adapting to new tasks and instructions as priorities shifted throughout the day.
Laborer Apprentice
Elting Northwest, Inc.
05.2021 - 07.2021
- Helped Lay pipe as a Top Hand and after awhile was moved into the trench to actually lay pipe myself
- Operated Skitshear to seperate debris into different bins
- Coordinate with project managers to align installation schedules with client expectations.
- Trained new flaggers on safety protocols and traffic management procedures to enhance team effectiveness.
- Evaluated traffic patterns and adjusted flagging strategies to optimize safety and minimize delays.
- Directed traffic flow around construction sites, ensuring safety compliance and efficient site operations.
- Coordinated logistics for debris removal, ensuring timely disposal and site cleanliness.
- Installed and maintained underground piping systems, ensuring compliance with safety regulations.
- Operated heavy machinery for excavation and trenching, enhancing project efficiency.
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Used hand signals to direct equipment operators and alert to hazards.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
Unloader/Packaged Sorter
UPS
09.2018 - 12.2020
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed debris and hazardous materials from on the belt to avoid contaminating other packages.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Package Handler
UPS
04.2017 - 12.2017
- Labeled packages according to instructions provided on work orders.
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Sorted items according to its destination.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Cook
McDonalds
08.2013 - 03.2017
- Verified proper portion sizes and consistently attained high food quality standards.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Ordered and received products and supplies to stock kitchen areas.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Cleaned kitchen floors by sweeping, mopping and scrubbing.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Cleaned and sanitized drive-thru station to enhance safety standards and reduce spread of infection.
- Communicated clearly with team members to assemble and deliver correct order to customer and reduce errors.
- Prepared beverages and filled food orders for customers.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Used POS system to enter orders, process payments, and issue receipts.
- Checked prices for customers and processed items sold by scanning barcodes.
Education
High School Diploma -
Aloha High School
Aloha Oregon 06-2017
Skills
- Quick Learner
- Team player
- Warehouse Environment Safety
- Safety Compliance
- Physical stamina
- Team leadership
- Adaptive and creative
- Time management
- Project Organization
- Attention to detail
- Friendly and outgoing
Certification
- OSHA-10
- OSHA-30
- Traffic Control & Flagger
- Confident Person Awareness: Trenching and Excavating
- Hazmat Emergency Response
- Adult First Aid CPR Certified
- Confined Space Entry
Timeline
Barista
Starbucks
06.2025 - Current
Laborer Apprentice
NW Flooring Solutions
06.2024 - 02.2025
Laborer Apprentice
CivilWorks NW, Inc.
02.2024 - 04.2024
Laborer Apprentice
Interlaken Inc.
08.2023 - 12.2023
Laborer Apprentice
Cat Works, LLC
09.2022 - 08.2023
Cook
Gourmet Bros.
06.2022 - 01.2025
Laborer Apprentice
Kerr Contractors, Inc.
03.2022 - 06.2022
Laborer Apprentice
Konell Construction & Demolition
01.2022 - 03.2022
Laborer Apprentice
LMC Construction
10.2021 - 11.2021
Laborer Apprentice
Elder Demolition, Inc.
07.2021 - 10.2021
Laborer Apprentice
Elting Northwest, Inc.
05.2021 - 07.2021
Unloader/Packaged Sorter
UPS
09.2018 - 12.2020
Package Handler
UPS
04.2017 - 12.2017
Cook
McDonalds
08.2013 - 03.2017
High School Diploma -
Aloha High School