Phillip Jenkins
Merced,CA
Summary
Seasoned professional specializing in contract negotiation and risk management, with extensive experience at FedEx and Wright Now Trucking. Recognized for exceptional leadership in customer relationship management and compliance, driving operational excellence across teams. Proven ability to enhance service delivery through strategic team cohesion initiatives and process improvements. Aiming to leverage expertise to contribute to organizational growth and efficiency.
Overview
17
17
years of professional experience
Work History
Contract Manager
Fedex/MIH Logistics
Modesto, CA
01.2016 - Current
- Oversee staff activities.
- Tracked and resolved customer disputes.
- Assessed employee hours to ensure accurate payroll processing.
- Ensured all delivery vehicles remained in optimal condition.
- Facilitate communication between departments and station dispatch.
- Facilitate onboarding of new hires.
- Aid in the distribution of packages to homes and businesses.
- Conducted comprehensive training sessions for newly hired employees.
- Implemented fresh routing plans every night.
- Compiled monthly maintenance reports.
- Oversaw daily operations.
Child Care Worker
Aspiranet/Excel Center
Turlock, CA
04.2015 - 01.2016
- Take clients to appointments
- Help prepare meals
- Pick clients up from school
- Help clients become more social with other kids
- Keep clients out of trouble
- Trained to physically restrain kids when they become violent
- Supervisor: Gilbert Ramos
Child Care Worker
Elite Families agency
Ceres, CA
12.2014 - 04.2015
- Take clients to appointments
- Help prepare meals
- Pick clients up from school
- Help clients become more social with other kids
- Keep clients out of trouble
- Trained to physically restrain kids when they become violent
- Supervisor: Bill Sneed
Child Care Worker
Creative Alternatives
Merced, CA
02.2014 - 12.2014
- Take clients to appointments
- Help prepare meals
- Pick clients up from school
- Help clients become more social with other kids
- Keep clients out of trouble
- Trained to physically restrain kids when they become violent
- Supervisor: Tony Serpa
Resident Monitor 1 Male
Pioneer Human Services
09.2013 - 02.2014
- The primary responsibilities of a Male Resident Monitor I at PFH/RRC are to guide, assist and support residents in their transition back into community life by carrying out the day-to-day operations of a Pioneer residential reentry program
- The resident monitor is responsible for ensuring program and facility safety, monitoring resident movement, verifying resident employment, and supporting structured cognitive and behavioral-based programming designed to promote risk reduction and successful community reintegration
- As a member of the PHS team, the Resident Monitor I collaborates with other staff and community partners to promote a pro-social and supportive program climate that encourages the development of independent living skills
- A resident monitor is encouraged to make recommendations to operational policies and procedures consistent with program goals and the agency mission
- Supervisor: Clinton Jordan
Security Officer
G4S Secure Solutions Inc.
06.2013 - 11.2013
- Perform un-armed security patrols of designed areas on foot or in vehicle
- Watch for irregular or unusual conditions that may create security concerns or safety hazards
- Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
- Provide assistance to customers, employees and visitors in a courteous and professional manner
- Investigate and prepare reports on accident, incidents, and suspicious activities
- Supervisor: Major Breaux
Child Care Worker
Creative Alternatives
Merced, CA
06.2012 - 06.2013
- Take clients to appointments
- Help prepare meals
- Pick clients up from school
- Help clients become more social with other kids
- Keep clients out of trouble
- Trained to physically restrain kids when they become violent
- Supervisor: Tony Serpa
Shop Tech
Deerpoint Group Inc.
Fresno, CA
01.2012 - 05.2012
- Built company equipment
- Delivered company chemicals
- Custodial work
- Measured chemicals and water levels
- Supervisor: John Miller
Delivery Driver
Dominos Pizza
Merced, CA
04.2011 - 01.2012
- Deliver food
- Customer service
- Cashier
- Re-stock make line when running low on ingredients
- Help out with the ovens as needed
- Supervisor/Store Owner: Bruno
General Worker
Cornerstone Staffing Solutions
Merced, CA
10.2010 - 04.2011
- Fed loose papers into machines
- Swept during down time
- Stacked paper neatly on pallets
- Supervisor: Kim
House Manager
Community Catalysts of California
Merced, CA
10.2008 - 12.2010
- Help clients work to achieve goals
- Fill/distribute medications
- Collect monthly documents from clients
- Oversee employees in their daily duties
- Take clients to and from medical appointments and also grocery shopping
- Supervisor: Stephanie Hernandez
Paint Attendant
Orchard Supply and Hardware
Merced, CA
03.2008 - 08.2008
- Mix paint
- Re-stock paint on shelves
- Take out garbage
- Set up seasonal displays
- Assist with carry outs
- Supervisor: Richard
Education
Diploma -
Golden Valley High School
Merced, CASkills
- Contract negotiation
- Risk management
- Policy writing
- Compliance management
- Contract drafting
- Customer relationship management
- Driver Trainer
Accomplishments
- 2009, Voted into Merced Semi Pro Football all-star game for Defensive back
- 2011, Voted into Merced Semi Pro Football all-star game for Defensive back and Running back
References
Available Upon Request
Community Service
Merced, CA, 2006, Youth football assistant coach
Mentoring
Merced, CA, Youth President, Youth Leader
Timeline
Contract Manager
Fedex/MIH Logistics
01.2016 - Current
Child Care Worker
Aspiranet/Excel Center
04.2015 - 01.2016
Child Care Worker
Elite Families agency
12.2014 - 04.2015
Child Care Worker
Creative Alternatives
02.2014 - 12.2014
Resident Monitor 1 Male
Pioneer Human Services
09.2013 - 02.2014
Security Officer
G4S Secure Solutions Inc.
06.2013 - 11.2013
Child Care Worker
Creative Alternatives
06.2012 - 06.2013
Shop Tech
Deerpoint Group Inc.
01.2012 - 05.2012
Delivery Driver
Dominos Pizza
04.2011 - 01.2012
General Worker
Cornerstone Staffing Solutions
10.2010 - 04.2011
House Manager
Community Catalysts of California
10.2008 - 12.2010
Paint Attendant
Orchard Supply and Hardware
03.2008 - 08.2008
Diploma -
Golden Valley High School
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