Phillip Key
York,PA
Summary
Dedicated quality engineer with 12+ years of experience in manufacturing and engineering environments. Proven track record of identifying and solving quality problems, implementing improvements, and contributing to a culture of quality excellence. Skilled in root cause analysis, process improvement, quality management systems, and project leadership. Seeking a challenging position in a quality-focused organization where I can leverage my expertise to make a significant impact. Highly-skilled Quality Engineer with background in various manufacturing environments and familiar with ISO 9001 standards. Experience encompasses product development, quality assurance, process improvement, and compliance auditing. Strengths include problem-solving skills, ability to lead cross-functional teams and strong analytical judgment. Significant contributions made towards reducing production defects and increasing operational efficiency in previous roles.
Overview
8
8
years of professional experience
Work History
Quality Engineer
Advanced Cooling Technologies
Lancaster, PA
01.2024 - 08.2024
- Executed comprehensive testing and inspection strategies, including tooling, fixtures, and gauging, to ensure product quality and compliance with industry standards
- Maintained comprehensive quality metrics and reporting systems to track key performance indicators, identify trends, and inform data-driven decision making
- Collaborated with cross-functional teams to implement corrective actions, addressing supplier quality issues and driving overall supply chain performance
- Provided expert quality engineering support during all phases of product development, from concept to launch, ensuring adherence to quality standards and customer requirements
Quality Engineer
RH Sheppard
Hannover, PA
10.2022 - 05.2023
- Identified and resolved quality issues in a live machining environment
- Implemented corrective actions to improve product capabilities
- Performed root cause analysis of non-conforming products and identified process roadblock
- Collaborated with manufacturing engineering to improve product quality and reduce costs
- Ensured compliance with the company's Quality Management System (QMS) and IATF-16949 standards
- Conducted capability studies to assess process stability and recommend improvement actions
- Analyzed scrap data to identify quality trends and implement corrective measures
Quality Engineer
BAE Systems
York, PA
03.2019 - 05.2022
- Provide quality improvement leadership for validation testing and integration of new quality and manufacturing enterprise software-inspection management
- Provide root cause analysis support for CV operations investigation of drift test failures
- Provide electronic verification record development support using DICUS and High QA-inspection manager optical characteristic recognition software to build customized requirement inspection plans
- Provide engineering Quality Inspection Management Integration project leadership plant-wide assessment of current state wireless connectivity infrastructure for New paperless inspection system
- Lead components of electronic final inspection reporting defect categorization enhancements in alignment with TIP QA non-conformance classification
Quality Engineer
Syncreon
York, PA
01.2018 - 01.2019
- Gather data from customer and internal sources as input for problem solving and communicate/report to appropriate personnel
- Interact with synchrony staff within the locations and within the Company and all customers and prospective customer representatives
- Administer all projects and documentation (quality system) relative to assigned processes/launches
- (i.e
- Operator instructions (SWS, WES), PFMEA's and process control plans, required PPAP)
- Provide input on processes from a quality perspective, aid in implementation of new processes
- Develop and design irreversible corrective actions using established problem-solving techniques to reduce process variation
- Manage quality processes and reports as required
- Actively coach the organization concerning quality with tools and reports
- Support the maintenance of Quality System including document control, and internal/external audit activities
- Generate, interpret, analyze, and communicate results using management tools, graphs, and reports
- Process Control - provide input on document enhancement and retention; maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system
- Initiate containment activities for issues identified by customer
- Manage process auditors (attendance, overtime, coordinate training and cross training, etc.)
- Conform to the processes and requirements of the synchronized management system
Project Coordinator
Match Marketing Group
Carlisle, PA
09.2016 - 01.2018
- Revise technical illustrations using Auto CADD
- Coordinate/Assign scheduling from Match Ops for collection of Floor plan 2 & Floor plan 1 files and prepare e-Layout for in store surveys
- Create/Assign new users as needed for any new surveyors in Share File and e-Layout Create/Manage group policies for Share File access (Client and Ops)
- Manage/Archive commercial architecture files for Match MG operation team and AUSA personnel to access in Share File
- Documentation of new/adjusted process for playbook, QC process, and in store survey process updates
- Managing dissemination of release notes for bug fixes, system and process updates in e-Layout
- Tier 2 operations support survey teams
- Tier 1 support for AUSA analyst inquiries for e-Layout approval process
- Daily oversight of store survey completions and QC quality checks
- Processing/transferring post survey variance reports for AUSA access
- Daily support for floorplan analysts on approval process confirmation
- Weekly reporting on survey completions and outstanding store follows up
- Test optimization/enhancement efforts for proof of concept and Beta testing
Education
Associate in Technology -
ITT Technical Institute
Harrisburg, PA06.2012
Skills
- Project Management
- Leadership
- Micro Station
- Adobe Photoshop CS3
- Process Improvement (PI)
- SolidWorks
- Root Cause Analysis (RCA)
- AutoCAD
- Manufacturing problem solving
- Microsoft Office
- Solid Works
- Quality Management Systems (QMS): IATF 16949, ISO 9001
- Data analysis
- AutoCAD 2006
- Adobe Photoshop
- AOS
- CAD
- ISO 9000 standards
- Non-conforming material reports
- Process change documentation
- Quality improvement plans
- Non-conforming materials report
- Quality system review
- Inspection methods
- Non-conformance processes
- Failure investigation and analysis
- Process optimization
- Customer service
- ISO 9001
- Relationship building
- Quality management system
- Documentation and reporting
- Team collaboration
- Quality auditing
- Root-cause analysis
- ISO 9000 requirements
- Materials inspection
References
References available upon request.
Timeline
Quality Engineer
Advanced Cooling Technologies
01.2024 - 08.2024
Quality Engineer
RH Sheppard
10.2022 - 05.2023
Quality Engineer
BAE Systems
03.2019 - 05.2022
Quality Engineer
Syncreon
01.2018 - 01.2019
Project Coordinator
Match Marketing Group
09.2016 - 01.2018
Associate in Technology -
ITT Technical Institute
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