Phillip Kowalkoski
Summary
Dedicated professional seeking to advance a career within an industry-leading organization while leveraging extensive experience and a strong work ethic to contribute to company growth. Proven ability to adapt and thrive in dynamic environments, fostering collaboration and innovation. Committed to driving results and enhancing operational efficiency through strategic problem-solving and a proactive approach. Eager to embrace new challenges that promote personal and organizational development.
Overview
17
17
years of professional experience
Work History
Central Transport Supervisor
WVU Medicine Ruby Memorial Hospital
11.2023 - Current
- Streamlined transport processes by identifying areas for improvement and implementing necessary changes.
- Collaborated with other supervisors to maintain consistency in policies and procedures across all transportation teams within the organization.
- Coordinated closely with human resources department on matters related to employee recruitment, selection, and retention—helping to attract and retain top talent within the transport team.
- Cultivated a team-oriented work culture that encouraged collaboration, open communication, and mutual support among employees at all levels within the department.
- Enhanced communication between departments by establishing clear lines of responsibility and reporting structures.
- Maintained a safe working environment by conducting regular safety training sessions for staff members.
- Evaluated employee performance regularly, providing constructive feedback for continuous professional growth and development.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
Support Service Assistant
WVU Medicine
08.2023 - 11.2023
- Tasked with learning, developing and utilizing skillsets in multiple areas such as:
- Central Transport
- Linen
- Environmental Services
- Materials and Supply
Operations Manager
Service First Installations
04.2022 - 08.2022
- Daily Operations Management
- Managed over $5 million in product sales that directly contributed to over $1.5 million in service revenue.
- Coordinated schedule, delivery, and installation of sold goods for installation services.
- Recruitment, training and retention of multiple subcontractors and subcontracting companies
- Development and maintenance of relationships with customers, subcontractors, and vendors
- Negotiation of rates and salaries
- Oversight of 100-200 projects weekly
- Conducted and participated in multiple executive online management calls
- Key contributor for the implementation of service processes for a district consisting of 15 stores and 13 subcontractors in 3 states.
CEO
Mid Atlantic Regional Contracting Corporation
11.2019 - 02.2022
- Sales, Installations and Operations Management
- Implementation of processes for a district consisting of 7 stores and 5 subcontractors in 2 states
- Managed over $2.4 million per year in product sales resulting in approximately 650k in installation revenue.
- Completed invoices, billing statements and payroll
- Maintained compliance with federal, state, and local regulations.
- Responsible for talent acquisitions
- Employee growth and retention from 2 full-time employees to 27 employees
- Developed training procedures for all processes throughout the organization.
- Budgeted and negotiated compensation and benefits packages.
- Developed, implemented, and maintained project planning and scheduling procedures.
- Implemented and oversaw most all HRM functions including but not limited to:
- Developing, writing and putting into practice business policies:
- Code of Ethics Policies
- Disciplinary Policies
- Attendance Policies
- Code of Conduct Policies
- Social Media Policies
- Discrimination Policies
- Mission and Vision Statements
- Implemented Sales Strategies
- Oversaw and managed a variety of marketing plans including print, digital and television marketing.
- Developed and implemented a system of lean processing to include all processes throughout the company.
Owner
SNAP Flooring
11.2008 - 11.2019
- Sales, Service and Operations Management
- Implementation of processes of installation for a district consisting of 4 stores with a 2-person crew
- Managed over $1.25 million per year in product sales, resulting in approximately $325k in direct installation revenue.
- Directed day to day operations
- Managed account receivables and accounts payables
- Performed all HRM related tasks.
- Executed all service-related task with expertise and confidence.
- Maintained compliance with federal, state, local tax, and other business-related regulations
- Developed, implemented, and maintained project planning and scheduling procedures
- Received several annual awards for professionalism and craftsmanship
Education
Business Management/Marketing -
Anoka Ramsey Community College
Bachelor of Science - Management
University of Minnesota
Crookston, MN12-2026
Skills
- Strong customer service abilities
- Recruiter/talent acquisitions
- Analytical problem solving
- Proficient in training
- Strong familiarity with OSHA compliance guidelines
- Expertise in project bidding
- Project scheduling and coordination
- Proficient in Microsoft Office
- Proficient in QuickBooks Desktop
- Proficient in Surge 1 scheduling platform
- Skilled in Google productivity applications
Timeline
Central Transport Supervisor
WVU Medicine Ruby Memorial Hospital
11.2023 - Current
Support Service Assistant
WVU Medicine
08.2023 - 11.2023
Operations Manager
Service First Installations
04.2022 - 08.2022
CEO
Mid Atlantic Regional Contracting Corporation
11.2019 - 02.2022
Owner
SNAP Flooring
11.2008 - 11.2019
Business Management/Marketing -
Anoka Ramsey Community College
Bachelor of Science - Management
University of Minnesota
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