Phillip Kuczler
Oroville,CA
Summary
I started Oroville Hospital in the IT Help Desk position. I worked with all departments assisting in troubleshooting computers, printers, faxes, credit card machines, scanners, etc. I later advanced into our Programming office where I worked directly under my CEO with new software rollouts and installs, software upgrades, reporting, data entry, and overseeing the help desk office as first level assistance. I later was assigned to work with Telecom technician and gained experience installing phones, cabling, and managing telephone system. Experienced with telecom system installations, maintenance, and troubleshooting. Knowledge of industry-standard protocols and strong communication skills enhance problem resolution and client interaction.
Overview
34
34
years of professional experience
Work History
Telecom Technician
Oroville Hospital
Oroville, CA
02.2000 - Current
- Installed and maintained telecommunications systems, ensuring optimal performance and reliability.
- Diagnosed technical issues in communication equipment, resolving problems efficiently to minimize downtime.
- Collaborated with IT teams to integrate telecommunication systems with hospital information technology infrastructure.
- Trained junior technicians on installation processes, enhancing team capabilities and knowledge sharing.
- Installed wiring, cabling and networking hardware on customer premises.
- Provided training to customers to enhance use and understanding of network systems.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Documented changes and actions in computer-based tracking system.
Forklift Operator
Pacific Coast Producers
Oroville, CA
08.1997 - 08.2004
- Operated forklift to transport materials safely within warehouse environment.
- Conducted routine inspections on equipment to ensure optimal functioning and safety compliance.
- Loaded and unloaded shipments, maintaining accuracy in inventory management systems.
- Collaborated with team members to streamline loading processes and enhance efficiency.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Manager
Shakey's Pizza Parlor
Oroville, CA
04.1992 - 02.2000
- Directed daily operations to enhance service delivery and customer satisfaction.
- Trained and mentored staff on operational excellence and best practices.
- Managed a staff of up to six.
- Reconciling and recording daily cash.
- Daily routine of opening and closing, cashiering, food preparation, clean up, occasional maintenance of machinery, and customer service.
Education
High School Diploma -
Butte Community College
Oroville, CASkills
- Troubleshooting systems
- Wire splicing
- Troubleshooting skills
- Reliability
- Multitasking Abilities
- Teamwork
- Safety awareness
- Preventive Maintenance
- Professionalism
- Technical troubleshooting
- Self motivation
Timeline
Telecom Technician
Oroville Hospital
02.2000 - Current
Forklift Operator
Pacific Coast Producers
08.1997 - 08.2004
Manager
Shakey's Pizza Parlor
04.1992 - 02.2000
High School Diploma -
Butte Community College