Phillip Larrabee
Artesia,CA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.Dynamic individual with hands-on experience in retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
25
25
years of professional experience
Work History
FOH Team Member Boh Runner
Disneyland Resort
08.2024 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Processed customer payments and balanced cash drawers.
- Directly interacted with customers at each location to build loyalty.
- Monitored supplies of key inventory items.
- Provided excellent customer service while meeting challenging time goals.
- Greeted customers and provided outstanding customer service.
- Processed payments for orders and provided customers with change.
Casino Banker
F2TPPS
01.2021 - 07.2024
- Maintained and monitored funds on assigned shift.
- Provided prompt and courteous service to external and internal guests.
- Audited money drawers and hand or machine-counted large cash values.
- Complied with gaming commission rules by verifying players' ages.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Documented exchanges accurately, reconciled transactions and processed authorization forms.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
Assistant Grocery Manager
Sprouts Farmers Market Inc, Grocery
08.2018 - 01.2021
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Orchestrated performance-oriented environment by closely supporting team members.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Poker Dealer
Bestbet Jacksonville
01.2018 - 08.2018
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Enforced game rules to maintain fair paly and avoid disputes.
- Learned and followed company procedures to maintain consistency and standards.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
Operations Manager
Jersey Gold Dairy
03.2003 - 12.2017
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and implemented strategies to maximize customer satisfaction.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
General Merchandiser
Stater Brothers
03.2000 - 02.2003
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
Education
Associate of Arts - Business Management
Cypress College
Cypress, CA12-2025
Skills
- Complaint handling
- Point of sale systems
- Training and mentoring
- Team collaboration
- Staff coordination
- Stock management
- Payment processing
- Money handling
- Greeting guests
- Guest relations
Timeline
FOH Team Member Boh Runner
Disneyland Resort
08.2024 - Current
Casino Banker
F2TPPS
01.2021 - 07.2024
Assistant Grocery Manager
Sprouts Farmers Market Inc, Grocery
08.2018 - 01.2021
Poker Dealer
Bestbet Jacksonville
01.2018 - 08.2018
Operations Manager
Jersey Gold Dairy
03.2003 - 12.2017
General Merchandiser
Stater Brothers
03.2000 - 02.2003
Associate of Arts - Business Management
Cypress College
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