Phillip Lashley
Lore City,OH
Summary
Detail-oriented individual with an interest in law, exceptional communication, and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
Work History
Computer and Network Services Student Technician
Muskingum University
03.2024 - Current
- Disassembled old computers to salvage parts and properly disposed of rest.
- Assisted IT department staff by responding to messages for company's help desk.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Wiped computer hard drives to remove any sensitive data prior to use by newly hired employees.
Education
Bachelor of Science - Political Science
Muskingum University
New Concord, OH05.2027
Bachelor of Science - Criminal Justice
Muskingum University
New Concord, OH05.2027
High School Diploma -
Buckeye Trail High School
Lore City, OH05.2023
Skills
- Scheduling/Planning
- Proofreading
- Exceptional telephone etiquette
- Fast Learner
- Microsoft Office
- Negotiation
- Relationship Building
- Task Prioritization
- Conflict Mediation
- Speech Writing
- Active Listening
- Analytical Thinking
Affiliations
- Lambda Sigma Zeta Chapter
- John and Annie Glenn Fellows Program
- Muskingum Forensics
- Muskingum Model UN
- Muskingum Student Senate
Timeline
Computer and Network Services Student Technician
Muskingum University
03.2024 - Current
Bachelor of Science - Political Science
Muskingum University
Bachelor of Science - Criminal Justice
Muskingum University
High School Diploma -
Buckeye Trail High School
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