Phillip Lee
Cityteam Ministries,
Oakland,CA
2
Languages
1
Certification
21
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
SUD I
11 Months- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
- Provided counseling and support to clients with drug and alcohol abuse issues.
Operating Intern
2 Years 6 Months- Case Management includes one one-on-one counseling of participants. Appointment fulfillment, spiritual consultation, enrollment in educational programs, and job placement assistance.
- Daily facilitation includes management of scheduling, in-house maintenance and staffing or assignment.
- Assists in kitchen, donation, and service coordination, event planning and direction, and overall planning.
- Drives or facilitates various meetings, including group (AA/NA) sponsorship, ministerial work, and coaching.
- Maintains morale and utilizes specialized leadership talents to ensure smooth, friendly, and cooperative participation.
Substance Abuse Counselor (LEAD)
7 Months- Conducted regular evaluations of program effectiveness, making adjustments as needed to optimize client outcomes.
- Provided supervision and mentorship to counseling interns, fostering professional development within the field of addiction treatment.
- Mentored junior counselors, enhancing team effectiveness and service delivery quality.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Kept accurate and detailed records to track and document client progress.
Medical Transporter
1 Year 10 Months- Coordinated schedules for timely transportation services to various healthcare facilities.
- Maintained accurate records of patient transport and related documentation.
- Implemented process improvements that enhanced efficiency in daily transportation operations.
- Facilitated efficient communication between medical staff and patients, addressing any concerns or questions during the transport process.
Machine Operator Technician
8 Months- Operated beverage production machinery, ensuring optimal performance and adherence to safety protocols.
- Conducted routine maintenance checks on equipment, identifying issues to minimize downtime.
- Collaborated with team members to streamline production processes, enhancing overall efficiency.
- Trained new operators on machinery functions and safety procedures, fostering a knowledgeable workforce.
- Operated machining equipment safely with team of operators.
Cook/Bartender/Cashier Assistant
1 Year 5 Months- Prepared diverse menu items to ensure high-quality dining experiences.
- Coordinated kitchen operations to maintain efficient workflow during peak hours.
- Trained and mentored new kitchen staff on food preparation techniques and safety standards.
- Implemented inventory management practices to reduce food waste and optimize supply usage.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Manager
9 Years 4 Months- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on customer service standards and food safety protocols.
- Implemented cost-control measures to enhance profitability without compromising quality.
- Developed staff schedules, optimizing labor resources to meet peak service demands.
- Analyzed customer feedback to improve menu offerings and enhance dining experience.
Education
High School Diploma
No Degree - Nurse Assistant Certificate
High School Diploma
Skills
Mission Statement and Outcome Expectation
As a servant leader
I seek to bring a positive outlook to all my endeavors. I employ my various skills to better myself
my colleagues
and my environment.
To deliver exceptional customer service
building trust and partnerships with our community.
Develop partnerships with local organizations
businesses
and healthcare providers to enhance community resources and support services.
Accomplishments
- Completed 2/14/2024
- Current Enrollment
AWARDS or Certificates
CCAPP - RADT1 - Confidentiality, Ethics, and Boundaries Course
CADC1 - Certified Alcohol and Drug Counselor Program
Food Handlers Certification - Expires 2027
Certification
AWARDS or Certificates
CCAPP - RADT1 - Confidentiality, Ethics, and Boundaries Course
- Completed 2/14/2024
CADC1 - Certified Alcohol and Drug Counselor Program
- Current Enrollment
Food Handlers Certification - Expires 2027
Languages
English
Professional Working
Korean
Professional Working
Timeline
SUD I
Horizon Inc.
10.2025 - CurrentRead More
Substance Abuse Counselor (LEAD)
Marina Harbor Detox
08.2024 - 03.2025Read More
Operating Intern
Cityteam Ministries,
03.2024 - CurrentRead More
Medical Transporter
American West Medical Transportation
11.2021 - 09.2023Read More
Machine Operator Technician
NorthCAL Beverage
11.2021 - 07.2022Read More
Cook/Bartender/Cashier Assistant
HardTime Billiards
05.2020 - 10.2021Read More
Manager
Kang Nam Tofu House
07.2005 - 11.2014Read More
Redwood High School
High School Diploma
Read More
Oikos University, Oakland CA — Nurse Assistant Certificate,
No Degree from Nurse Assistant Certificate
Read More
High School Diploma
Read More