Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Lewis

Maricopa,AZ

Summary

Dynamic professional with extensive experience at Lucidworks, excelling in technical problem-solving and team collaboration. Proven track record in quality assurance inspections and equipment enhancement, driving productivity and efficiency. Recognized for maintaining a welcoming demeanor while resolving customer concerns, ensuring satisfaction and loyalty. Adept at machine adjustment and product assembly.

Overview

10
10
years of professional experience

Work History

Powertrain Manufacturing

Lucidworks
Casa Grande, AZ
11.2024 - Current
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Warehouse Worker

Amazon distribution center
Phoenix, AZ
07.2023 - 10.2024
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Investigated any reported problems regarding shipping errors or damages.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Used scanners to track parcel information, condition or receipt.
  • Staged and sorted multiple types of products for loading.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Operated scanners, computers, and other equipment to track orders.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

SMT Machine Operator

Advanced Circuits
Aurora, CO
07.2017 - 06.2023
  • Worked closely with supervisors and designers to understand and meet production specifications.
  • Read and interpreted blueprints to determine what materials and tools would be needed for assembly.
  • Assisted new employees with assembly tasks to maintain production levels.
  • Isolated and removed defects to maintain specification compliance for every part.
  • Maintained production rates by applying technical and electrical expertise to produce each piece.
  • Assembled complex components after careful review of project specifications and directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Inspected and diagnosed wiring installations and issues to maintain safety.
  • Ensured compliance with environmental regulations during all stages of production.
  • Adjusted machine settings in accordance with customer requirements or process changes.

Customer Service Representative

IKEA
Centennial, CO
03.2015 - 06.2017
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upsold products and services to address customer needs and maximize sales.

Education

High School Diploma -

Smoky Hill High School
Aurora, CO
05.2000

Skills

  • Equipment enhancement
  • Technical problem-solving skills
  • Quality assurance inspections
  • Proficient in organization
  • Technical troubleshooting
  • Welcoming personality
  • Team collaboration
  • Machine adjustment
  • Product assembly

Timeline

Powertrain Manufacturing

Lucidworks
11.2024 - Current

Warehouse Worker

Amazon distribution center
07.2023 - 10.2024

SMT Machine Operator

Advanced Circuits
07.2017 - 06.2023

Customer Service Representative

IKEA
03.2015 - 06.2017

High School Diploma -

Smoky Hill High School

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