Phillip Marcantonio
Pahrump,NV
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
40
40
years of professional experience
Work History
Driver
Lyft And Uber
11.2017 - Current
- Navigated city routes efficiently to provide timely rides for passengers.
- Ensured vehicle cleanliness and maintenance for safe driving conditions.
- Communicated with passengers to confirm pick-up and drop-off details.
Special Finance Manager
Prestige Chrysler Dodge Jeep Ram
Longmont, CO
09.2004 - 11.2017
- Reviewed credit applications to determine eligibility for financing solutions.
- Educated customers on available financing products and terms.
- Implemented training sessions for staff on finance policies and procedures.
- Ensured compliance with all regulations related to automotive financing practices.
- Assessed pay stubs, account statements and other financial documents.
- Performed risk assessment analyses for new loans or investments prior to approval.
- Conducted customer interviews, history reviews and financial negotiations.
- Oversaw sub-prime lending program for dealership.
Golf Department Manger
Colorado Ski & Golf
Aurora, CO
10.2002 - 09.2004
- Supervised daily operations of retail department in ski and golf equipment.
- Coordinated staff schedules to ensure optimal coverage during peak seasons.
- Managed inventory levels and organized stockroom for efficient product retrieval.
- Trained new employees on customer service standards and product knowledge.
- Led team meetings to discuss sales strategies and improve staff performance.
- Collaborated with vendors to negotiate product selection and pricing agreements.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Monitored daily sales figures to track trends in customer buying behavior.
General Marager
Colorado Entertainment Corporation
Glendale, CO
07.1998 - 10.2002
- Oversaw staff recruitment, training, and performance evaluations.
- Implemented marketing strategies to enhance customer engagement and retention.
- Evaluated operational processes to improve productivity and reduce costs.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Sales Representative
Lynx Golf
City Of Industry, CA
09.1993 - 07.1998
- Developed key customer relationships to increase sales.
- Organized client visits, presentations, product demonstrations and trade shows.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Listened to customer needs to identify and recommend best products and services.
- Developed and maintained relationships with key clients to ensure repeat business.
Golf Shop Manager
Meridian Golf Club
Englewood , CO
03.1985 - 09.1993
- Coordinated scheduling for tournaments and member events efficiently.
- Established relationships with vendors for equipment and supply procurement.
- Developed marketing strategies to enhance member engagement and retention.
- Facilitated communication between departments within the organization.
- Resolved customer complaints in a timely manner with professionalism and respect.
- Managed golf course staff, ensuring they were properly trained and motivated to deliver high-quality customer service.
- Conducted performance reviews for staff members on an annual basis.
Education
Business Management
Colorado Mesa University
Grand Junction, COSkills
- Business management
- Team building
- Staff development
- Attention to detail
- Customer rapport
Timeline
Driver
Lyft And Uber
11.2017 - Current
Special Finance Manager
Prestige Chrysler Dodge Jeep Ram
09.2004 - 11.2017
Golf Department Manger
Colorado Ski & Golf
10.2002 - 09.2004
General Marager
Colorado Entertainment Corporation
07.1998 - 10.2002
Sales Representative
Lynx Golf
09.1993 - 07.1998
Golf Shop Manager
Meridian Golf Club
03.1985 - 09.1993
Business Management
Colorado Mesa University
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