Proven delivery expert from Airland Transportation, adept in GPS navigation and customer service, significantly enhanced delivery efficiency and customer satisfaction. Demonstrated exceptional ability to manage time and routes, ensuring safe and timely deliveries. Maintained a record of zero accidents, showcasing commitment to safety and reliability.
Hi, I’m
Phillip Martinez
Corona,CA
Summary
Overview
9
years of professional experience
Work History
Airland Transportation
Delivery Driver
07.2006 - 12.2015
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Minimized company liability and risks to loads by obeying traffic laws.
- Inspected load security and checked for damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Filled out load paperwork and DOT-mandated log books.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
Corona High School Corona, CA
GED from General Education
06.1971
University Overview
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Loading and unloading
- Clean Driving Record
- GPS and route planning
- Safe Driving Record
- GPS Navigation
- Heavy Lifting
- Map reading and navigation skills
- Roads and highways knowledge
- Vehicle Cleaning and Maintenance
- Delivery Scheduling
- Stocking and Inventory
- Traffic laws knowledge
- Forklift Operation
- Local routes understanding
- Cargo Handling
- Route Planning
- Quality Assurance
- Safe Driver Training
- Vehicle Inspection
- Delivery recordkeeping
- Commercial driving
- Dispatch Communication
- Logistics knowledge
- Equipment Operation
- Vehicle Maintenance
- Pre-Trip and Post-Trip Inspections
- Defensive Driving
- Advanced planning
- Load Balancing
- Heavy hauling
- DOT Compliance
- FLUENT IN LANGUAGE
- Payment Collection
- Mileage Tracking
- Materials Transport
- Vehicle inspections
- Familiarity with DOT regulations
- Fuel Efficiency
- Shopping Orders
- Equipment monitoring
- Clean MVR
- Language Fluency
- Vehicle systems
- Lifts up to Number pounds
- Dry vans
- Refrigerated trailers
- Double-trailer driving experience
- Efficiency and Time Management
- Communication and Interpersonal Skills
- Dependability and Honesty
- Ability to Lift 50 Pounds
- Customer Relationships
- Strong Working Relationships
- Customer Support
- Safe Driving Practices
- Customer-Oriented
- Basic Math Skills
- Food Delivery
- Vehicle loading
- Traffic Laws and Regulations
- Cash Handling
- Warehouse Operations
- Vehicle Safety and Maintenance
- State Driver's License
- Load Safety
- Contactless Deliveries
- Delivery Verification
- Map Reading
Timeline
Delivery Driver
Airland Transportation
07.2006 - 12.2015
Corona High School
GED from General Education
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