Overview
Work History
Education
Skills
Timeline
Generic

Phillip Mason

Real Estate Agent
Fresno,TX

Overview

16
16
years of professional experience

Work History

Real Estate Agent

Adriatico And Associates
Houston, TX
02.2017 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.

Salesman

Talisman Motor City
Houston, Texas
10.2012 - 04.2017
  • Promoted and up-sold products and services to meet needs of customers.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.

Stocker

Dr Pepper Snapple Group
Houston, Texas
02.2009 - 10.2012
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Maintained effective team member communication.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Checked packages and merchandise for damage and notified vendors.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Assistant Store Manager

Rent A Center Warehouse & Retail Store
Houston, Texas
05.2006 - 02.2009
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.

Education

High School Diploma -

Alief Taylor High School
Houston, TX
05.2005

Skills

  • Traditional Marketing
  • Contract Preparation
  • Sales Promotion
  • Open House Management
  • Property Assessments
  • Appraisal Procedures
  • Rental Management
  • Purchase Agreement Writing
  • Articulate and Persuasive
  • Forklift operating

Timeline

Real Estate Agent

Adriatico And Associates
02.2017 - Current

Salesman

Talisman Motor City
10.2012 - 04.2017

Stocker

Dr Pepper Snapple Group
02.2009 - 10.2012

Assistant Store Manager

Rent A Center Warehouse & Retail Store
05.2006 - 02.2009

High School Diploma -

Alief Taylor High School

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Phillip MasonReal Estate Agent