Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Phillip Mason

Fresno,TX

Overview

18
18
years of professional experience

Work History

Property Manager/Licensed Realtor

Adriatico And Associates
Houston, TX
02.2017 - Current
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Sales manager

Talisman Motor City
Houston, Texas
10.2009 - 04.2017
  • Promoted and up-sold products and services to meet needs of customers.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Assistant Manager

Rent a center
Houston, TX
09.2006 - 02.2009
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

High School Diploma -

Alief Taylor High School
Houston, TX
05.2005

Skills

  • Traditional Marketing
  • Contract Preparation
  • Sales Promotion
  • Open House Management
  • Property Assessments
  • Appraisal Procedures
  • Rental Management
  • Purchase Agreement Writing
  • Articulate and Persuasive
  • Forklift operating

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancement

Timeline

Property Manager/Licensed Realtor

Adriatico And Associates
02.2017 - Current

Sales manager

Talisman Motor City
10.2009 - 04.2017

Assistant Manager

Rent a center
09.2006 - 02.2009

High School Diploma -

Alief Taylor High School

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Phillip Mason