Professional Summary
Overview
Work History
Education
Skills
WORK AUTHORIZATION
Languages
Timeline

Phillip Mathews

Department Of Interior - Bureau Of Land Management
Boston,New York
1
Language
2027
years of professional experience

Public Trust Clearance

Work History

Windows Senior Systems Administrator

Department Of Interior - Bureau Of Land Management | 2023 - Current
  • Managed Windows Server environments to ensure optimal performance and security compliance.
  • Led system upgrades and patch management initiatives to enhance operational efficiency.
  • Developed and implemented backup strategies, ensuring data integrity and recovery readiness.
  • Configured and maintained Active Directory, optimizing user access controls and permissions.
  • Collaborated with cross-functional teams to troubleshoot complex system issues, improving resolution times.
  • Provided mentorship to junior administrators, fostering skill development and knowledge sharing.
  • Analyzed system performance metrics to identify areas for improvement and drive enhancements.
  • Established standard operating procedures for system administration tasks, promoting consistency across operations.
  • Facilitated cross-functional communication between IT departments to ensure proper coordination of shared resources and initiatives.
  • Partnered with external vendors to ensure timely resolution of hardware and software issues, maintaining positive relationships for future collaboration.
  • Established solid disaster recovery plans, ensuring business continuity in the event of unforeseen circumstances.
  • Automated repetitive tasks through scripting, increasing efficiency and reducing human error in system administration tasks.
  • Managed user accounts and permissions using Active Directory, maintaining secure access controls throughout the organization.
  • Led successful migration projects from legacy systems to updated Windows platforms, minimizing disruptions to daily operations.

Customer Engineer

2 Years 2 Months
Microsoft Contract | 04.2024 - 06.2026
  • Worked with customers to provide guidance with Hyper-V Environment buildouts or migration of thier VMware environments to Hyper-V.
  • Assisted in the implementation of software solutions, ensuring seamless integration for clients.
  • SME Guidance for Windows Server OS issues.
  • Developed training materials to educate users on new features and functionalities.

Education

- Business Management

Bennett Highschool | Buffalo, New York, United States | 01-1990

Skills

Windows Desktop Operating Systems: Windows 8-11 LTSB
Windows Server Operating Systems: 2008-2025 LTSB
Virtualization Platforms: Microsoft Hyper-V
VMware ESXi 3.0-7.0
Azure
Oracle OCI
Messaging: Microsoft Exchange Server 2014-2016
On-Premise and Office365
Databases: SQL Server 2008-2019
· IaaS
PaaS Design\Implementation\Management
· Project Management
· Staff training and management
· Active Directory (Infrastructure\Identity
Access Management
RBAC)
· Always-On Availability
Microsoft Certificate Authority (Domain Controllers & Web Servers)
· Design\Management Active Directory
Group Policy
DNS
DHCP Infrastructure & Multi-tenant Environments
· PowerShell Scripting for Application Deployments
Auditing
and Server Management
· KMS & RDS (Management of Volume License Activation and Role Services)
· Microsoft Failover Clustering
· Installing & Configuration of SQL Server 2014
2016
2019
· Server Hardening & Security Remediation
· Process & Procedural Documentation for Management and Peer Training

WORK AUTHORIZATION

  • I am authorized to work in the following countries:
  • United States

Languages

English
Full Professional

Timeline

Customer Engineer

Microsoft Contract
04.2024 - 06.2026Read More

Bennett Highschool

from Business Management
Read More

Windows Senior Systems Administrator

Department Of Interior - Bureau Of Land Management
2023 - CurrentRead More
Phillip Mathews