Phillip McCall Sr
Moyock,North Carolina
Summary
Accomplished Senior Project Manager with over 15 years of experience in leading and delivering complex projects within the defense, technology, and financial sectors. Proven track record in Agile methodology, risk management, budget oversight, and cross-functional team leadership. Adept at managing large-scale programs, driving process improvements, and achieving business objectives. Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.
Overview
39
39
years of professional experience
3
3
Certifications
Work History
Director of Business Operations
D&B Properties, INC.
04.2024 - Current
- Oversee and manage daily operations, ensuring professionalism, accountability, and fairness
- Collaborate with the Owner/CEO to formulate and implement strategic plans for growth and profitability
- Lead and manage a team of operations staff to ensure smooth and efficient operations
- Develop and implement business strategies to achieve company goals, analyze market trends, and identify new business opportunities
- Ensure compliance with HR requirements, performance evaluations, organizational behavior standards, regulatory requirements, and company policies.
- Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
- Established clear performance metrics for employees at various levels within the organization, driving accountability and excellence across all functions.
- Implemented a comprehensive performance management system, improving employee productivity and satisfaction levels.
- Served as a key liaison between executive leadership and team members, fostering open communication channels and addressing concerns promptly.
- Developed innovative solutions for complex business challenges, leading to enhanced operational effectiveness.
- Played an instrumental role in developing new product offerings that catered to evolving customer preferences while maintaining profitability margins.
Senior Project Manager
General Dynamics Information Technology
03.2022 - 04.2024
- Served as Scrum Master
- Led Integrated Project Teams Software Factory, Automation for IT Operations, and 5G/Advanced Wireless projects, Digital Engineering, Emerge Innovation Labs, contributing to over $2.4B in new contracts
- Oversaw daily execution of Enterprise Technology Accelerator Offerings, managing budgets, schedules, and status reports
- Assessed project issues, developed resolutions, and ensured project scope, cost, schedule, and performance alignment
- Facilitated key Agile ceremonies and managed risk tracking, deliverables, and quality assurance for multiple concurrent projects.
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Partnered with project team members to identify and quickly address problems.
Senior Program Manager
General Dynamics Information Technology
07.2021 - 03.2022
- Managed daily operations of a team of 8 Project Managers, 4 Project Supervisors, 1 Mechanical Engineer Advisor, and 9 Program Analysts with annual revenues exceeding $52M
- Directed program activities, coordinated with clients, and managed financial and business development activities
- Ensured compliance with corporate and government policies, developed plans, schedules, and consulting agreements.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
- Spearheaded change management efforts during organizational transitions, minimizing disruption while maintaining focus on key objectives.
- Reduced program costs through diligent budget management and identifying areas for cost savings.
Senior Project Manager
General Dynamics Information Technology
10.2018 - 06.2021
- Managed a $13M annual budget and led a team of 43 personnel across various locations for the MK-38 Gun System Installation program
- Reported cost, schedule, and performance status through Earned Value Management and ensured compliance with NAVSEA-TS9090.310G standards
- Provided detailed briefings and conducted long-range planning for future installations and resource allocation.
Senior Project Manager
General Dynamics Information Technology
01.2017 - 10.2018
- Managed 68 employees for CANES Infrastructure tasks, including system installation and asset reallocation
- Developed technical project plans, proposals, and reports, and reviewed future project requirements
- Coordinated installation of equipment and reviewed daily status reports to ensure adherence to quality standards.
- Maintained schedules to meet key milestones at every project phase.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Partnered with project team members to identify and quickly address problems.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
Senior Principal Program Analyst
Rollout Systems LLC
11.2015 - 01.2017
- Led CVN Mk-38 Mod 2 Gun System Installations, developed schedules, reviewed SOWs, and coordinated with OSICs and AIT Leads
- Conducted work measurement studies, program efficiency reviews, and integrated logistics support for various SAIW programs.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Developed and initiated projects, managed costs, and monitored performance.
Senior Claims Adjuster, Claims Service Manager
USAA
01.2012 - 01.2015
- Investigated, evaluated, negotiated, and adjusted auto claims, ensuring compliance with regulatory requirements
- Provided guidance to team members, facilitated claims resolution, and conducted project operations efficiency reviews.
Senior Risk Analyst
Capital One/HSBC Card Services
01.2011 - 01.2012
- Managed delinquent accounts, negotiated payment arrangements, and provided analytics and analysis for customer claims and projects
- Conducted project operations efficiency reviews and facilitated training sessions for team members.
Chief Warrant Officer 3/Division Officer/Program Manager
United States Navy
01.1986 - 01.2011
- Led Avionics/Armament division, managed aircraft maintenance/logistics programs, and provided support for F/A-18E aircraft
- Developed program plans, project milestones, financial, acquisition, quality control, and training documentation
- Managed training and development of personnel and conducted long-range planning for aviation maintenance departments.
Education
Master of Arts, Business (Executive Leadership) -
Liberty University
Lynchburg, VA05.2023
Bachelor of Science in Management -
Wayland Baptist University
Plano, TX08.2016
Skills
- Scrum
- Project Planning
- Resource Management
- Agile Methodology
- Risk Management
- Budget Oversight
- Cross-functional Team Leadership
- Earned Value Management
- Technical Project Planning
- Quality Assurance
- Business Development
- Process Improvement
- Strategic development
- Risk Mitigation
- Workforce Planning
- Excellent oral and written communication
- Relationship building and management
- Staff Management
- Operations Management
- Strategic Planning
Certification
- ITIL 4 Foundations, PeopleCert, 09/15/2023, Indefinite
- SAFe 5 Scrum Master, Scaled Agile Framework, 10/31/2022, 10/31/2025, 74997273-1928
- Project Management Professional, PMI, 12/07/2021, 12/06/2024, 3190873
Affiliations
- Project Management Institute
- Toast Masters, International
Alpha Phi Alpha Fraternity, Inc.
Actively serving Chairman of the Fundraising and Social Committees. Coordinated multiple social events that have generated over $10,000.00 to support community efforts in Portsmouth, VA.
Timeline
Director of Business Operations
D&B Properties, INC.
04.2024 - Current
Senior Project Manager
General Dynamics Information Technology
03.2022 - 04.2024
Senior Program Manager
General Dynamics Information Technology
07.2021 - 03.2022
Senior Project Manager
General Dynamics Information Technology
10.2018 - 06.2021
Senior Project Manager
General Dynamics Information Technology
01.2017 - 10.2018
Senior Principal Program Analyst
Rollout Systems LLC
11.2015 - 01.2017
Senior Claims Adjuster, Claims Service Manager
USAA
01.2012 - 01.2015
Senior Risk Analyst
Capital One/HSBC Card Services
01.2011 - 01.2012
Chief Warrant Officer 3/Division Officer/Program Manager
United States Navy
01.1986 - 01.2011
Master of Arts, Business (Executive Leadership) -
Liberty University
Bachelor of Science in Management -
Wayland Baptist University
- ITIL 4 Foundations, PeopleCert, 09/15/2023, Indefinite
- SAFe 5 Scrum Master, Scaled Agile Framework, 10/31/2022, 10/31/2025, 74997273-1928
- Project Management Professional, PMI, 12/07/2021, 12/06/2024, 3190873
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