Phillip Mishoe
Webster,Texas
Summary
Dynamic maintenance professional with extensive experience at McDonald’s, adept in preventive maintenance and equipment repair. Proven ability to enhance operational efficiency through effective scheduling and inventory management. Strong leadership skills foster team motivation, while technical expertise ensures high-quality maintenance standards. Committed to achieving excellence in all maintenance projects.
Overview
2013
2013
years of professional experience
Work History
Maintenance
McDonald’s
- Supervised repair and maintenance of transportation systems.
- Documented maintenance actions with integrated data system.
- Supervised employee performance, preventive maintenance, and safety.
- Developed and implemented preventive maintenance procedures.
- Inspected spaces to help identify maintenance needs.
- Submitted service tickets for equipment maintenance requests.
- Performed preventive maintenance of telecommunications equipment.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Set up and managed maintenance schedules.
- Performed onsite maintenance and repair work.
- Reviewed maintenance data to find trends and plan regular maintenance.
- Conducted detasseling, scouting and field maintenance.
- Assisted in development of proactive maintenance plans.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Conducted preventive maintenance on equipment.
- Tracked maintenance activities and maintained detailed records.
- Performed routine maintenance on equipment.
- Supervised and inspected over Number maintenance actions encompassing over Number maintenance hours.
- Recorded and tracked maintenance activities.
- Scheduled and implemented maintenance activities for equipment.
- Reviewed production, quality and maintenance reports and statistics to plan and modify maintenance activities.
- Followed routine maintenance checklist.
- Assisted with ongoing maintenance of tree inventory.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Performed equipment maintenance and repairs.
- Communicated repair needs to maintenance staff.
- Oversaw care and maintenance of kitchen equipment.
- Assisted with irrigation system maintenance and repair.
- Assisted with regular maintenance of firefighting equipment.
Assistant Manager
Discount Tire
04.2007 - 12.2012
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for each phase of development
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Central Medical Magnet High School
Beaumont Tx05.2007
Skills
- Kennel maintenance
- Maintenance knowledge
- Tool maintenance
- Floor maintenance
- Maintenance projects
- Maintenance requirements
- Showroom maintenance
- Appliance maintenance
- Flooring maintenance
- Maintenance experience
- Maintenance scheduling
- Roof maintenance
- Lobby maintenance
- Installation maintenance
Timeline
Assistant Manager
Discount Tire
04.2007 - 12.2012
Maintenance
McDonald’s
High School Diploma -
Central Medical Magnet High School
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