Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
PHILLIP MORALES

PHILLIP MORALES

Flushing,NY

Summary

Insightful Information Technology Manager with 9 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

16
16
years of professional experience

Work History

IT Consultant

Astound Communications
02.2022 - Current
  • Assigned a Hybrid role for Enterprise accounts for both Hunting and Farming with a headcount of employees equal to 10,000
  • Facilitated account acquisition team progress, setting monthly targets and goals for revenue and customer satisfaction.
  • Working with customers on Dark Fiber/ Wavelength/ Hosted Phone Solutions/ AWS and Azure Direct connections
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Researched emerging industry trends, applications, and concepts to enhance products and services.

MAJOR ACCOUNT EXECUTIVE

Charter Communications, Spectrum
07.2019 - 01.2021
  • Working with C-Level Suite Customers to bring Enterprise Products on a national scale to customers
  • Working with ZoomInfo/ LinkedIn/Sales edge/Salesforce to generate leads from scratch in attempts to incorporate SD-Wan/ EPL/MSS/MRS/Managed Wi-Fi/Hosted Phones and Fiber products to companies such as Priceline, Sephora, Peloton, Crunch Fitness, and Brooks Brothers
  • Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
  • Drove sales by developing multi-million dollar contract sales.


SENIOR BUSINESS ACCOUNT EXECUTIVE

07.2014 - 06.2019
  • Rookie of the year for 2015 and 150- 200 % percent club for 2017, 2018, and 2019
  • Advanced knowledge in Telecom and Internet Infrastructure, presented to potential clients looking for solutions in the realm of Dedicated Internet, PRI/ SIP trunk phone systems, SSAS, DSAS, ISAS, and Networking Solution
  • As well as Coax solutions that involve E-Lan, M-Lan and analog phone service
  • Meeting sales goals consistently month to month, quarter to quarter
  • Applying what I have learned as a Business Manager to CEO’s and Business Owners to meet sales quotas and attainments
  • Building a Network of Business Partners that allowed me to reach my goals in all verticals, including but not limited to Gov/Health/Education/Retail/Manufacturing/Hospitality.

RELATIONSHIP MANAGER

JPMORGAN CHASE
11.2009 - 06.2014
  • Advanced skills in Credit, Building Relationships
  • Managing a team of Small Business Bankers to help them achieve their goals
  • Advanced Skills in Growing Customer Relationships through COI’s, Points of contact, and a repeating Customer base
  • Having a thorough understanding of Banking Products, Ethics, Compliance, Leadership, and banking functionality to help run the branch smoothly.

STOCKBROKER

PRESTIGE FINANCIAL
06.2007 - 07.2009
  • Reviewing financial periodicals, stock and bond reports, business publications, and other material to identify potential investments for potential client’s interim keeping abreast of market conditions
  • Licensed Series 7 and 63 Representative (CRD# 5539399)
  • Advanced Trader using resources such as Bloomberg, E-Signal, Ridge Clearing's Trading platform, and other Financial Publications

Education

Interdisciplinary Degree - Philosophy/ Theology

Nyack College
Nyack, NY

Skills

  • Third-Party Systems Integration
  • Progress Updates
  • Cloud Services Integration
  • Infrastructure Maintenance
  • Infrastructure Upgrades
  • Client Requirements
  • Decision-Making Skill
  • Public Speaking Abilities
  • Technology Integration
  • Infrastructure Planning and Design
  • Information Technology Infrastructure

Accomplishments

  • Supervised team of 7 staff members as Interim Sales Manager end of 2020.
  • Collaborated with team of 4 in the development of Citibank project for their 139 locations.

Languages

Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

IT Consultant

Astound Communications
02.2022 - Current

MAJOR ACCOUNT EXECUTIVE

Charter Communications, Spectrum
07.2019 - 01.2021

SENIOR BUSINESS ACCOUNT EXECUTIVE

07.2014 - 06.2019

RELATIONSHIP MANAGER

JPMORGAN CHASE
11.2009 - 06.2014

STOCKBROKER

PRESTIGE FINANCIAL
06.2007 - 07.2009

Interdisciplinary Degree - Philosophy/ Theology

Nyack College

Similar Profiles

CREATE PROFILE
PHILLIP MORALES