Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Phillip Morgan

Gravette,Arkansas

Summary

Dedicated HVAC technician with hands-on experience in equipment maintenance, troubleshooting, and technical documentation. Proven ability to ensure safety compliance and foster collaboration in diverse teams. Detail-oriented technician skilled in equipment maintenance and HVAC troubleshooting. Known for effective collaboration and a strong commitment to safety compliance. Ready to contribute to organizational success through proactive problem-solving and technical expertise.

Overview

5
5
years of professional experience

Work History

NEC TECH

RnR SOLUTIONS
Gravette, Arkansas
08.2024 - 06.2025
  • Operated and maintained equipment for efficient service delivery.
  • Conducted routine inspections to ensure safety compliance.
  • Assisted in troubleshooting technical issues to minimize downtime.
  • Collaborated with team members to complete daily tasks effectively.
  • Documented maintenance activities for equipment tracking and reporting.
  • Provided support in inventory management and supply ordering processes.
  • Followed standard operating procedures for all technical tasks performed.
  • Maintained cleanliness and organization of work area at all times.
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Conducted preventive maintenance procedures according to established schedules.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Installed new components or replaced defective parts to restore functionality.
  • Completed scheduled appointments on time to drive quality service.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Kept records of parts and equipment used in projects to update inventory.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.

General Contractor

M.M.Handyman Services
Gravette, Arkansas
08.2023 - 05.2025
  • Assisted clients in selecting materials and design elements for renovations.
  • Maintained safety standards and ensured compliance with local regulations on site.
  • Conducted site inspections to identify potential issues and recommend solutions.
  • Oversaw daily operations, ensuring workflow efficiency among team members.
  • Collaborated with suppliers to source quality materials within budget constraints.
  • Trained junior staff on safety practices and operational procedures in construction tasks.
  • Oversaw all aspects of construction projects from start to finish.
  • Ordered supplies and controlled inventory to keep overhead low and maintain supply availability.
  • Reviewed blueprints and other documentation prior to commencement of projects for accuracy and completeness.
  • Ensured that safety standards were maintained at all times during the duration of the project.
  • Performed site visits to ensure construction plans were in compliance with building codes and regulations.
  • Managed on-site personnel including laborers, subcontractors, and engineers.
  • Visited job sites and reviewed renovation plans to ascertain projects.
  • Addressed customer inquiries regarding contract terms or any associated disputes.
  • Provided technical guidance to team members as needed when challenges arose during the course of a project.

HVAC Installer

Jeff Sides
Gravette, Arkansas
03.2022 - 08.2023
  • Installed HVAC systems in residential and commercial properties following industry standards.
  • Assisted in troubleshooting HVAC system issues using diagnostic tools.
  • Educated clients on system operation and maintenance for optimal performance.
  • Followed safety protocols while working with electrical components and refrigerants.
  • Maintained inventory of tools, equipment, and materials for installation projects.
  • Provided support during inspections and ensured compliance with local regulations.
  • Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
  • Cleaned up job site upon completion of work to ensure a safe environment for customers.
  • Assisted in the fabrication of sheet metal ducts for ventilation systems.
  • Wired both line and low voltage to heating and cooling equipment.
  • Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
  • Pulled electrical wiring for new installations or repairs to existing HVAC systems.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Adhered strictly to all applicable codes when installing new HVAC systems.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Ensured that all safety protocols were followed while working onsite at customer locations.
  • Conducted brazing, threading pipe and tasks to complete service calls.
  • Repaired or replaced defective parts as necessary during service calls.
  • Participated in team meetings with other members of the organization in order to discuss upcoming projects or areas needing improvement.
  • Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
  • Reported problems with company tools and vehicles to crew foreman for quick resolution.
  • Attended training sessions related to new products or techniques in order to stay current in industry standards.
  • Reviewed worklists from supervisor to interpret project details and instructions.
  • Interpreted construction drawings and cut sheets in field.
  • Adept at reading blue prints of electrical equipment.
  • Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
  • Advised customers on energy-saving measures and upgrades for older HVAC systems to improve efficiency.
  • Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
  • Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
  • Put in new gas lines, wiring and other support components for HVAC systems.
  • Tested pipe, tubing joints, and connections for leaks.
  • Read technical manuals and schematics to understanding specific configurations.
  • Loaded materials, tools and equipment on truck at beginning of each shift.

Merchandiser

SASResources
Tyler, Texas
10.2020 - 03.2022
  • Managed product displays to enhance visual appeal and customer engagement.
  • Collaborated with suppliers to ensure timely restocking of inventory.
  • Trained new team members on merchandising standards and best practices.
  • Coordinated seasonal merchandise transitions to reflect current trends effectively.
  • Assisted in planning and executing store layouts for maximum customer flow.
  • Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
  • Created innovative visual display solutions for promotional events.
  • Organized product displays to attract customers and increase sales.
  • Monitored stock levels, reordered items when necessary, and ensured proper storage of products.
  • Provided excellent customer service by answering questions about products and services.
  • Ensured that all merchandise was correctly priced and tagged according to established standards.
  • Carried out periodic cycle counts to keep track of inventory levels accurately.
  • Inspected incoming shipments for accuracy in quantity, quality, size, color, as per company standards.
  • Worked closely with vendors and suppliers negotiating terms of contracts related to procurement of goods and services.
  • Identified discrepancies between physical count and computer-generated reports promptly.
  • Collaborated with marketing team for designing attractive window displays for seasonal promotions.
  • Trained new staff members on merchandising principles and practices adopted by the organization.
  • Participated actively in weekly meetings with other departments such as Sales, Marketing and Accounting to discuss operational issues related to Merchandising Department.
  • Resolved any queries or complaints from customers related to products or services offered by the store promptly.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Built product displays and placed appropriate signage for merchandise.
  • Printed labels and tags for for-sale merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Operated forklift and pallet jack to transport heavy loads.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Stamped price tags on merchandise, referring to official price lists.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Placed products on conveyors for final wrapping and shipment.

Education

GED -

Duncan Sr.High School
Duncan, OK
06-1991

Skills

  • Equipment maintenance
  • HVAC troubleshooting
  • Technical documentation
  • Quality control
  • Preventive maintenance
  • Customer relationship management

References

References available upon request.

Timeline

NEC TECH

RnR SOLUTIONS
08.2024 - 06.2025

General Contractor

M.M.Handyman Services
08.2023 - 05.2025

HVAC Installer

Jeff Sides
03.2022 - 08.2023

Merchandiser

SASResources
10.2020 - 03.2022

GED -

Duncan Sr.High School

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