Phillip Moussa
1265 Monument Blv #3,CA
Summary
Proactive Security Electronics Specialist with extensive experience in installing, testing, and maintaining high-tech security systems. Skilled in troubleshooting, optimizing system performance, and ensuring compliance with regulations. Known for exceptional customer service, strong problem-solving abilities, and efficient time management in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Cvs
Ereany
11.2022 - 04.2024
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
All Security Electronics
Emade
08.2017 - 09.2022
- Exceeded customer expectations by customizing security solutions to fit their unique needs.
- Ensured compliance with local, state, and federal regulations by following strict guidelines during installation and maintenance tasks.
- Optimized inventory management, reducing waste and improving stock availability for essential components.
- Updated knowledge of industry trends, staying current with advancements in electronic security technology.
- Collaborated closely with sales representatives to ensure accurate quotes were provided based on client requirements, resulting in increased sales conversions.
- Developed comprehensive documentation for each project, facilitating efficient handover to the client at the end of the installation process.
- Streamlined maintenance processes for improved system functionality and reduced downtime.
- Performed rigorous quality checks on installed systems, ensuring their proper functioning prior to project completion.
- Promoted a safe working environment by adhering to safety protocols when installing or servicing electronic security systems in various settings.
- Increased customer retention through exceptional technical support and customer service.
- Collaborated with team members to complete complex installations on time and within budget.
- Enhanced system performance by troubleshooting and resolving electronic security issues.
- Implemented cost-saving measures by identifying opportunities for more efficient use of materials and resources during projects.
- Proactively identified potential vulnerabilities in existing systems, recommending appropriate upgrades or modifications as needed for enhanced protection.
- Minimized risk of unauthorized access by implementing high-quality access control systems for commercial clients.
- Conducted thorough site assessments to determine optimal placement of security devices, ensuring maximum protection for clients.
- Reduced false alarms by calibrating and fine-tuning security system settings.
- Improved team efficiency by providing training on new equipment and procedures to fellow technicians.
- Provided exceptional customer service, addressing inquiries promptly and professionally to maintain strong relationships with clients.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Installed access and elevator controls, alarms and video surveillance systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Installed various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems.
- Educated customers on effective use of security systems.
- Explained how to properly use security systems so that customers were knowledgeable.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Responded to maintenance calls and troubleshot devices.
- Fully installed fire alarms and various security devices.
- Demonstrated features and functionality of alarm systems to customers.
- Read and understood product manuals and blueprints.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Tested all newly installed fire alarms.
- Assisted with electrical installations of lighting and smoke detectors.
Education
High School Diploma -
Sheraton
Sheraton City In Cairo05.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
drawing and coloring
i like to draw some pictures during my free time.
Timeline
Cvs
Ereany
11.2022 - 04.2024
All Security Electronics
Emade
08.2017 - 09.2022
High School Diploma -
Sheraton
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