Phillip Neaves
Homestead,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Rusty Pelican Restaurant
05.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server/Bartender
Flanigan's Seafood Bar And Grill
09.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Frankey’s Sports Bar and Adena Grill
02.2016 - 02.2020
- Working in a fine dining atmosphere at Adena Grill which includes private events, extensive knowledge on pairing wine/liquor with foods, and high levels of communication within FOH, BOH and management
- Working in a sports bar atmosphere at Frankey’s which includes interacting with a high volume of guests during sporting events and parties that include multiple impromptu specialty cocktails
- Responsible for inventory duties behind either bar, and within Adena Grill’s wine room
- Participate in off property mixology training events and seminars to continue expanding my knowledge
- Trained new employees.
Manager/Bartender
Upper Deck Sports Bar and Grill
08.2014 - 01.2016
- Quickly promoted to management within 6 months of employment which included hosting large events up to 500 people, helping to expedite in FOH & BOH, and keyholder to opening & closing the restaurant
- Trained new employees
- Served 40-50 person bar while making service bar drinks and picking up cocktails tables when need be
- Experienced in hookah set up
- Skilled in oyster bar shucking and brick oven pizzas, gyros and quesadillas.
Bartender/Server
Flanigan’s Seafood Bar and Grill
02.2012 - 08.2014
- Promoted to bartender within 4 months of employment and became lead bartender
- While serving, became lead closing server and had a 8-10 table section
- Participated in monthly cleaning with other employees
- Participated in bar meetings with all other Flanigan’s locations
- Trained new employees.
Server
Flashback Diner
11.2008 - 02.2012
- Quickly promoted to Lead Server within 1 month of employment
- Implemented Expediter positions within the company
- Trained new employees, as well as in all franchise restaurants.
Education
Associates of Science in Culinary Arts -
Johnson & Wales University, North Miami
01.2008
Skills
- My skills in the Food and Beverage Industry are best described in the positions I have held in the past 12 years such as Server, Bartender, Expeditor, and some Management I am highly effective at intuitively anticipating and accommodating customers, as well as employee's, needs I thrive under pressure and go above and beyond to create unforgettable guest experiences I am a creative problem solver with excellent interpersonal skills and excited to learn and utilize anything that allows me to grow! Always a committed team player and motivated leader, I am consistent and reliable on accomplishing goals To any company I would bring a courteous and professional demeanor, fun innovation and consistent commitment
Certification
ServSafe Certification Updated
Timeline
Bartender
Rusty Pelican Restaurant
05.2023 - 02.2024
Server/Bartender
Flanigan's Seafood Bar And Grill
09.2021 - 05.2023
Bartender
Frankey’s Sports Bar and Adena Grill
02.2016 - 02.2020
Manager/Bartender
Upper Deck Sports Bar and Grill
08.2014 - 01.2016
Bartender/Server
Flanigan’s Seafood Bar and Grill
02.2012 - 08.2014
Server
Flashback Diner
11.2008 - 02.2012
Associates of Science in Culinary Arts -
Johnson & Wales University, North Miami
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